Users Guide

4. Click Next.

Lifecycle Controller checks the availability of hardware, operating system and application data, and

RAID controller logs, and then displays the options listed in step 5. If the operating system and

application data, or RAID controller logs are unavailable, the relevant options are grayed out. The

duration to collect the selected data is displayed next to the options listed in step 5.

5. On the Select Report Data page, select the options for which you want to create a technical support

report:

• Hardware — Collects data pertaining to the server and component inventory, firmware installed

on the server, configuration information, and hardware logs.

• RAID Controller Logs — Contains information about the storage logs.

• Operating System and Application Data — Contains information about the operating system and

application. The OS and application data may contain sensitive and personal information. You can

choose to exclude this data while collecting the information.

NOTE: OS and Software application data is enabled only if this data is already collected and

cached using the OS collector tool on iDRAC. Lifecycle Controller only retrieves the cached

data. For more information on collecting OS and Software application data using the OS

collector tool in iDRAC, see the iDRAC User's Guide at dell.com/support/home.

6. Click Next.

7. On the Select Export Settings page, type or select the required information and click Next.

For information about the fields on this page, see the Online Help by clicking Help in the upper-right

corner of the Lifecycle Controller application.

8. On the Summary page, verify your selections and click Finish.