Users Guide
Table Of Contents
- Integrated Dell Remote Access Controller 8 (iDRAC8) Version 2.05.05.05 User's Guide
- Contents
- Overview
- Benefits of Using iDRAC With Lifecycle Controller
- Key Features
- New In This Release
- How To Use This User's Guide
- Supported Web Browsers
- Managing Licenses
- Licensable Features In iDRAC8
- Interfaces and Protocols to Access iDRAC
- iDRAC Port Information
- Other Documents You May Need
- Social Media Reference
- Contacting Dell
- Accessing support content from the Dell EMC support site
- Logging into iDRAC
- Logging into iDRAC as Local User, Active Directory User, or LDAP User
- Logging into iDRAC Using Smart Card
- Logging into iDRAC Using Single Sign-on
- Accessing iDRAC Using Remote RACADM
- Accessing iDRAC Using Local RACADM
- Accessing iDRAC Using Firmware RACADM
- Accessing iDRAC Using SMCLP
- Logging in to iDRAC Using Public Key Authentication
- Multiple iDRAC Sessions
- Changing Default Login Password
- Enabling or Disabling Default Password Warning Message
- Setting Up Managed System and Management Station
- Setting Up iDRAC IP Address
- Setting Up Management Station
- Setting Up Managed System
- Configuring Supported Web Browsers
- Updating Device Firmware
- Downloading Device Firmware
- Updating Firmware Using iDRAC Web Interface
- Updating Device Firmware Using RACADM
- Scheduling Automatic Firmware Updates
- Updating Firmware Using CMC Web Interface
- Updating Firmware Using DUP
- Updating Firmware Using Remote RACADM
- Updating Firmware Using Lifecycle Controller Remote Services
- Updating CMC Firmware From iDRAC
- Viewing and Managing Staged Updates
- Rolling Back Device Firmware
- Backing Up Server Profile
- Importing Server Profile
- Monitoring iDRAC Using Other Systems Management Tools
- Configuring iDRAC
- Viewing iDRAC Information
- Modifying Network Settings
- Configuring Services
- Using VNC Client to Manage Remote Server
- Configuring Front Panel Display
- Configuring Time Zone and NTP
- Setting First Boot Device
- Enabling or Disabling OS to iDRAC Pass-through
- Obtaining Certificates
- Configuring Multiple iDRACs Using RACADM
- Disabling Access to Modify iDRAC Configuration Settings on Host System
- Viewing iDRAC and Managed System Information
- Viewing Managed System Health and Properties
- Viewing System Inventory
- Viewing Sensor Information
- Monitoring Performance Index of CPU, Memory, and I/O Modules
- Checking the System for Fresh Air Compliance
- Viewing Historical Temperature Data
- Viewing Network Interfaces Available On Host OS
- Viewing FlexAddress Mezzanine Card Fabric Connections
- Viewing or Terminating iDRAC Sessions
- Setting Up iDRAC Communication
- Communicating With iDRAC Through Serial Connection Using DB9 Cable
- Configuring BIOS For Serial Connection
- Enabling RAC Serial Connection
- Enabling IPMI Serial Connection Basic and Terminal Modes
- Switching Between RAC Serial and Serial Console While Using DB9 Cable
- Communicating With iDRAC Using IPMI SOL
- Communicating With iDRAC Using IPMI Over LAN
- Enabling or Disabling Remote RACADM
- Disabling Local RACADM
- Enabling IPMI on Managed System
- Configuring Linux for Serial Console During Boot
- Supported SSH Cryptography Schemes
- Communicating With iDRAC Through Serial Connection Using DB9 Cable
- Configuring User Accounts and Privileges
- Configuring Local Users
- Configuring Active Directory Users
- Prerequisites for Using Active Directory Authentication for iDRAC
- Supported Active Directory Authentication Mechanisms
- Standard Schema Active Directory Overview
- Configuring Standard Schema Active Directory
- Extended Schema Active Directory Overview
- Configuring Extended Schema Active Directory
- Extending Active Directory Schema
- Installing Dell Extension to the Active Directory Users and Computers Snap-In
- Adding iDRAC Users and Privileges to Active Directory
- Configuring Active Directory With Extended Schema Using iDRAC Web Interface
- Configuring Active Directory With Extended Schema Using RACADM
- Testing Active Directory Settings
- Configuring Generic LDAP Users
- Configuring iDRAC for Single Sign-On or Smart Card Login
- Prerequisites for Active Directory Single Sign-On or Smart Card Login
- Configuring iDRAC SSO Login for Active Directory Users
- Configuring iDRAC Smart Card Login for Local Users
- Configuring iDRAC Smart Card Login for Active Directory Users
- Enabling or Disabling Smart Card Login
- Configuring iDRAC to Send Alerts
- Managing Logs
- Monitoring and Managing Power
- Inventory, Monitoring, and Configuring Network Devices
- Inventory and Monitoring Network Devices
- Inventory and Monitoring FC HBA Devices
- Dynamic Configuration of Virtual Addresses, Initiator, and Storage Target Settings
- Managing Storage Devices
- Understanding RAID Concepts
- Supported Controllers
- Supported Enclosures
- Summary of Supported Features for Storage Devices
- Inventory and Monitoring Storage Devices
- Viewing Storage Device Topology
- Managing Physical Disks
- Managing Virtual Disks
- Managing Controllers
- Configuring Controller Properties
- Importing or Auto Importing Foreign Configuration
- Clearing Foreign Configuration
- Resetting Controller Configuration
- 12Gbps SAS HBA Adapter Operations
- Monitoring Predictive Failure Analysis On Drives
- Controller Operations in Non-RAID (HBA) Mode
- Running RAID Configuration Jobs On Multiple Storage Controllers
- Managing PCIe SSDs
- Managing Enclosures or Backplanes
- Choosing Operation Mode to Apply Settings
- Viewing and Applying Pending Operations
- Storage Devices — Apply Operation Scenarios
- Blinking or Unblinking Component LEDs
- Configuring and Using Virtual Console
- Supported Screen Resolutions and Refresh Rates
- Configuring Web Browsers to Use Virtual Console
- Configuring Virtual Console
- Previewing Virtual Console
- Launching Virtual Console
- Using Virtual Console Viewer
- Managing Virtual Media
- Installing and Using VMCLI Utility
- Managing vFlash SD Card
- Configuring vFlash SD Card
- Managing vFlash Partitions
- Using SMCLP
- Using iDRAC Service Module
- Using USB Port for Server Management
- Using iDRAC Quick Sync
- Deploying Operating Systems
- Troubleshooting Managed System Using iDRAC
- Using Diagnostic Console
- Viewing Post Codes
- Viewing Boot and Crash Capture Videos
- Viewing Logs
- Viewing Last System Crash Screen
- Viewing Front Panel Status
- Hardware Trouble Indicators
- Viewing System Health
- Generating Technical Support Report
- Checking Server Status Screen for Error Messages
- Restarting iDRAC
- Erasing System and User Data
- Resetting iDRAC to Factory Default Settings
- Frequently Asked Questions
- Use Case Scenarios
- Troubleshooting An Inaccessible Managed System
- Obtaining System Information and Assess System Health
- Setting Up Alerts and Configuring Email Alerts
- Viewing and Exporting Lifecycle Log and System Event Log
- Interfaces to Update iDRAC Firmware
- Performing Graceful Shutdown
- Creating New Administrator User Account
- Launching Server's Remote Console and Mounting a USB Drive
- Installing Bare Metal OS Using Attached Virtual Media and Remote File Share
- Managing Rack Density
- Installing New Electronic License
- Applying I/O Identity Configuration Settings for Multiple Network Cards in Single Host System Reboot
● Loss of network connectivity
● Hard drive failure
● USB media failure
● Physical damage
Based on the problem, use the following methods to correct the problem:
● Reseat the module or component and restart the system
● In case of a blade server, insert the module into a different bay in the chassis
● Replace hard drives or USB flash drives
● Reconnect or replace the power and network cables
If problem persists, see the Hardware Owner’s Manual for specific troubleshooting information about the hardware device.
CAUTION: You should only perform troubleshooting and simple repairs as authorized in your product
documentation, or as directed by online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with
the product.
Viewing System Health
iDRAC and CMC (for blade servers) Web interfaces display the status for the following:
● Batteries
● Fans
● Intrusion
● Power Supplies
● Removable Flash Media
● Temperatures
● Voltages
● CPU
In iDRAC Web interface, go to Overview > Server > System Summary > Server Health section.
To view CPU health, go to Overview > Hardware > CPU.
The system health indicators are:
●
— Indicates a normal status.
●
— Indicates a warning status.
● — Indicates a failure status.
● — Indicates an unknown status.
Click any component name in the Server Health section to view details about the component.
Generating Technical Support Report
If you have to work with Tech Support on an issue with a server but the security policies restrict direct internet connection,
then you can provide Tech Support with necessary data to facilitate troubleshooting of the problem without having to install
software or download tools from Dell and without having access to the Internet from the server operating system or iDRAC.
You can send the report from an alternate system and be certain that the data collected from your server is not viewable by
non-authorized individuals during the transmission to Tech Support.
You can generate a health report of the server and then export the report to a location on the management station (local) or to
a shared network location such as Common Internet File System (CIFS) or Network File Share (NFS). You can then share this
report directly with the Tech Support. To export to a network share such as CIFS or NFS, direct network connectivity to the
iDRAC shared or dedicated network port is required.
The report is generated in the standard ZIP format. The report contains information that is similar to the information available in
the DSET report such as:
● Hardware inventory for all components
Troubleshooting Managed System Using iDRAC
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