Users Guide

Table Of Contents
Integrate with Technical Support Report. This is applicable only if iDRAC Service Module Version 2.0 or later is installed. For
more information, see Generating Tech Support Report.
Prepare to Remove NVMe PCIe SSD. For more information, see iDRACUG_Preparing to Remove NVMe PCIe SSD.
NOTE: The features such as Windows Management Instrumentation Providers, Prepare to Remove NVMe PCIe SDD
through iDRAC, Automating Technical Support Report OS collection are supported only on 13th generation Dell PowerEdge
servers with minimum firmware version 2.00.00.00 or later.
Operating System Information
The OpenManage Server Administrator currently shares operating system information and host name with iDRAC. The iDRAC
Service Module provides similar information such as OS name, OS version, and Fully Qualified Domain Name (FQDN) with
iDRAC. By default, this monitoring feature is enabled. It is not disabled if OpenManage Server Administrator is installed on the
host OS.
iDRAC Service Module 2.0 has amended the operating system information feature with the OS network interface Monitoring.
When iDRAC Service Module version 2.0 is used with iDRAC 2.00.00.00, it starts monitoring the operating system network
interfaces. You can view this information using iDRAC Web interface, RACADM, or WSMAN. For more information, see Viewing
Network Interfaces Available On Host OS.
When iDRAC Service Module version 2.0 is used with iDRAC version lower than 2.00.00.00, the OS information feature does not
provide OS network interface monitoring.
Replicate Lifecycle Logs to OS Log
You can replicate the Lifecycle Controller Logs to the OS logs from the time when the feature is enabled in iDRAC. This is similar
to the System Event Log (SEL) replication performed by OpenManage Server Administrator. All events that have the OS Log
option selected as the target (in the Alerts page, or in the equivalent RACADM or WSMAN interfaces) are replicated in the OS
log using the iDRAC Service Module. The default set of logs to be included in the OS logs is the same as configured for SNMP
alerts or traps.
iDRAC Service Module also logs the events that have occurred when the operating system is not functioning. The OS logging
performed by iDRAC Service Module follows the IETF syslog standards for Linux based operating systems.
If OpenManage Server Administrator is installed, this monitoring feature is disabled to avoid duplicate SEL entries in the OS log.
Automatic System Recovery Options
The ASR feature is a hardware-based timer. If a hardware failure occurs, the Health Monitor may not be called, but the server
is reset as if the power switch was activated. ASR is implemented using a "heartbeat" timer that continuously counts down. The
Health Monitor frequently reloads the counter to prevent it from counting down to zero. If the ASR counts down to zero, it is
assumed that the operating system has locked up and the system automatically attempts to reboot.
You can perform automatic system recovery operations such as reboot, power cycle, or power off the server after a
specified time interval. This feature is enabled only if the operating system watchdog timer is disabled. If OpenManage Server
Administrator is installed, this monitoring feature is disabled to avoid duplicate watchdog timers.
Windows Management Instrumentation Providers
WMI is a set of extensions to the Windows Driver Model that provides an operating system interface through which
instrumented components provide information and notification. WMI is Microsoft's implementation of the Web-Based Enterprise
Management (WBEM) and Common Information Model (CIM) standards from the Distributed Management Task Force (DMTF)
to manage Server hardware, operating systems and applications. WMI Providers helps to integrate with Systems Management
Consoles such as Microsoft System Center and enables scripting to manage Microsoft Windows Servers.
You can enable or disable the WMI option in iDRAC. iDRAC exposes the WMI classes through the iDRAC Service Module
providing the servers health information. By default, WMI information feature is enabled. The iDRAC Service Module exposes
the WSMAN monitored classes in iDRAC through WMI. The classes are exposed in the root/cimv2/dcim namespace.
The classes can be accessed using any of the standard WMI client interfaces. For more information, see the profile documents.
Using iDRAC Service Module
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