Users Guide

Table Of Contents
The Virtual Console Viewer title bar displays the DNS name or the IP address of the iDRAC you are connected to from the
management station. If iDRAC does not have a DNS name, then the IP address is displayed. The format is:
For rack and tower servers:
<DNS name / IPv6 address / IPv4 address>, <Model>, User: <username>, <fps>
For blade servers:
<DNS name / IPv6 address / IPv4 address>, <Model>, <Slot number>, User: <username>, <fps>
Sometimes the Virtual Console Viewer may display low quality video. This is due to slow network connectivity that leads to
loss of one or two video frames when you start the Virtual Console session. To transmit all the video frames and improve the
subsequent video quality, do any of the following:
In the System Summary page, under Virtual Console Preview section, click Refresh.
In the Virtual Console Viewer, under Performance tab, set the slider to Maximum Video Quality.
Synchronizing Mouse Pointers
When you connect to a managed system through the Virtual Console, the mouse acceleration speed on the managed system
may not synchronize with the mouse pointer on the management station and displays two mouse pointers in the Viewer window.
When using Red Hat Enterprise Linux or Novell SUSE Linux, configure the mouse mode for Linux before you launch the Virtual
Console viewer. The operating system's default mouse settings are used to control the mouse arrow in the Virtual Console
viewer.
When two mouse cursors are seen on the client Virtual Console viewer, it indicates that the server's operating system supports
Relative Positioning. This is typical for Linux operating systems or Lifecycle Controller and causes two mouse cursors if the
server's mouse acceleration settings are different from the mouse acceleration settings on the Virtual Console client. To resolve
this, switch to single cursor or match the mouse acceleration on the managed system and the management station:
To switch to single cursor, from the Tools menu, select Single Cursor.
To set the mouse acceleration, go to Tools > Session Options > Mouse. Under Mouse Acceleration tab, select Windows
or Linux based on the operating system.
To exit single cursor mode, press <F9> or the configured termination key.
NOTE:
This is not applicable for managed systems running Windows operating system since they support Absolute
Positioning.
When using the Virtual Console to connect to a managed system with a recent Linux distribution operating system installed,
you may experience mouse synchronization problems. This may be due to the Predictable Pointer Acceleration feature of the
GNOME desktop. For correct mouse synchronization in the iDRAC Virtual Console, this feature must be disabled. To disable
Predictable Pointer Acceleration, in the mouse section of the /etc/X11/xorg.conf file, add:
Option "AccelerationScheme" "lightweight".
If synchronization problems continue, do the following additional change in the <user_home>/.gconf/desktop/gnome/
peripherals/mouse/%gconf.xml file:
Change the values for motion_threshold and motion_acceleration to -1.
If you turn off mouse acceleration in GNOME desktop, in the Virtual Console viewer, go to Tools > Session Options > Mouse.
Under Mouse Acceleration tab, select None.
For exclusive access to the managed server console, you must disable the local console and re-configure the Max Sessions to
1 on the Virtual Console page.
Passing All Keystrokes Through Virtual Console
You can enable the Pass all keystrokes to server option and send all keystrokes and key combinations from the management
station to the managed system through the Virtual Console Viewer. If it is disabled, it directs all the key combinations to the
management station where the Virtual Console session is running. To pass all keystrokes to the server, in the Virtual Console
Viewer, go to Tools > Session Options > General tab and select the Pass all keystrokes to server option to pass the
management station's keystrokes to the managed system.
The behavior of the Pass all keystrokes to server feature depends on the:
Plug-in type (Java or ActiveX) based on which Virtual Console session is launched.
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Configuring and Using Virtual Console