Users Guide
RACADM
After performing an iDRAC reset (using the racadm racreset command), if any command is issued, the following message is
displayed. What does this indicate?
ERROR: Unable to connect to RAC at specified IP address
The message indicates that you must wait until the iDRAC completes the reset before issuing another command.
When using RACADM commands and subcommands, some errors are not clear.
You may see one or more of the following errors when using the RACADM commands and subcommands:
• Local RACADM error messages — Problems such as syntax, typographical errors, and incorrect names.
• Remote RACADM error messages — Problems such as incorrect IP Address, incorrect user name, or incorrect password.
During a ping test to iDRAC, if the network mode is switched between Dedicated and Shared modes, there is no ping
response.
Clear the ARP table on your system.
Remote RACADM fails to connect to iDRAC from SUSE Linux Enterprise Server (SLES) 11 SP1.
Make sure that the official openssl and libopenssl versions are installed. Run the following command to install the RPM packages:
rpm -ivh --force < filename >
where, filename is the openssl or libopenssl rpm package file.
For example:
rpm -ivh --force openssl-0.9.8h-30.22.21.1.x86_64.rpm
rpm -ivh --force libopenssl0_9_8-0.9.8h-30.22.21.1.x86_64.rpm
Why are the remote RACADM and Web-based services unavailable after a property change?
It may take a while for the remote RACADM services and the Web-based interface to become available after the iDRAC Web server
resets.
The iDRAC Web server is reset when:
• The network configuration or network security properties are changed using the iDRAC Web user interface.
• The cfgRacTuneHttpsPort property is changed (including when a config -f (config file)changes it).
• The racresetcfg command is used.
• iDRAC is reset.
• A new SSL server certificate is uploaded.
Why is an error message displayed if you try to delete a partition after creating it using local RACADM?
This occurs because the create partition operation is in-progress. However, the partition is deleted after sometime and a message that the
partition is deleted is displayed. If not, wait until the create partition operation is completed and then delete the partition.
Miscellaneous
How to find an iDRAC IP address for a blade server?
You can find the iDRAC IP address using any of the following methods:
Using CMC Web interface: Go to Chassis > Servers > Setup > Deploy and in the displayed table, view the IP address for the server.
Using the Virtual Console: Reboot the server to view the iDRAC IP address during POST. Select the "Dell CMC" console in the OSCAR
to log in to CMC through a local serial connection. CMC RACADM commands can be sent from this connection. See the iDRAC8
RACADM Command Line Interface Reference Guide for a complete list of CMC RACADM subcommands.
From local RACADM, Use the command: racadm getsysinfo For example:
$ racadm getniccfg -m server-1
DHCP Enabled = 1
IP Address = 192.168.0.1
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Frequently Asked Questions