Users Guide

4. Release only Print Screen.
5. Press Print Screen+Ctrl+Alt.
NOTE: The SysRq feature is currently not supported with Internet Explorer and Java.
Why is the "Link Interrupted" message displayed at the bottom of the Virtual Console?
When using the shared network port during a server reboot, iDRAC is disconnected while BIOS is resetting the network card. This
duration is longer on 10 Gb cards, and is also exceptionally long if the connected network switch has Spanning Tree Protocol (STP)
enabled. In this case, it is recommended to enable "portfast" for the switch port connected to the server. In most cases, the Virtual
Console restores itself.
Virtual Media
Why does the Virtual Media client connection sometimes drop?
When a network time-out occurs, iDRAC firmware drops the connection, disconnecting the link between the server and the virtual drive.
If you change the CD in the client system, the new CD may have an autostart feature. In this case, the firmware can time-out and the
connection is lost if the client system takes too long to read the CD. If a connection is lost, reconnect from the GUI and continue the
previous operation.
If the Virtual Media configuration settings are changed in the iDRAC Web interface or through local RACADM commands, any connected
media is disconnected when the configuration change is applied.
To reconnect to the Virtual Drive, use the Virtual Media Client View window.
Why does a Windows operating system installation through Virtual Media takes an extended amount of time?
If you are installing the Windows operating system using the Dell Systems Management Tools and Documentation DVD and the network
connection is slow, the installation procedure may require an extended amount of time to access iDRAC Web interface due to network
latency. The installation window does not indicate the installation progress.
How to configure the virtual device as a bootable device?
On the managed system, access BIOS Setup and go to the boot menu. Locate the virtual CD, virtual floppy, or vFlash and change the
device boot order as required. Also, press the "spacebar" key in the boot sequence in the CMOS setup to make the virtual device
bootable. For example, to boot from a CD drive, configure the CD drive as the first device in the boot order.
What are the types of media that can be set as a bootable device?
iDRAC allows you to boot from the following bootable media:
• CDROM/DVD Data media
• ISO 9660 image
• 1.44 Floppy disk or floppy image
• A USB key that is recognized by the operating system as a removable disk
• A USB key image
How to make the USB key a bootable device?
You can also boot with a Windows 98 startup disk and copy system files from the startup disk to the USB key. For example, from the DOS
prompt, type the following command:
sys a: x: /s
where, x: is the USB key that is required to be set as a bootable device.
The Virtual Media is attached and connected to the remote floppy. But, cannot locate the Virtual Floppy/Virtual CD device
on a system running Red Hat Enterprise Linux or the SUSE Linux operating system. How to resolve this?
Some Linux versions do not auto-mount the virtual floppy drive and the virtual CD drive in the same method. To mount the virtual floppy
drive, locate the device node that Linux assigns to the virtual floppy drive. To mount the virtual floppy drive:
1. Open a Linux command prompt and run the following command:
grep "Virtual Floppy" /var/log/messages
2. Locate the last entry to that message and note the time.
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Frequently Asked Questions