Users Guide

• View Operating System (OS) information
• Replicate Lifecycle Controller logs to operating system logs
• Perform automatic system recovery options
• Populate Windows Management Instrumentation (WMI) Management Providers
• Integrate with Technical Support Report. This is applicable only if iDRAC Service Module Version 2.0
or later is installed. For more information, see Generating Tech Support Report.
• Prepare to Remove NVMe PCIe SSD. For more information, see iDRACUG_Preparing to Remove
NVMe PCIe SSD.
NOTE: The features such as Windows Management Instrumentation Providers, Prepare to Remove
NVMe PCIe SDD through iDRAC, Automating Technical Support Report OS collection are supported
only on 13th generation Dell PowerEdge servers with minimum firmware version 2.00.00.00 or
later.
Operating System Information
The OpenManage Server Administrator currently shares operating system information and host name
with iDRAC. The iDRAC Service Module provides similar information such as OS name, OS version, and
Fully Qualified Domain Name (FQDN) with iDRAC. By default, this monitoring feature is enabled. It is not
disabled if OpenManage Server Administrator is installed on the host OS.
iDRAC Service Module 2.0 has amended the operating system information feature with the OS network
interface Monitoring. When iDRAC Service Module version 2.0 is used with iDRAC 2.00.00.00, it starts
monitoring the operating system network interfaces. You can view this information using iDRAC Web
interface, RACADM, or WSMAN. For more information, see Viewing Network Interfaces Available On Host
OS.
When iDRAC Service Module version 2.0 is used with iDRAC version lower than 2.00.00.00, the OS
information feature does not provide OS network interface monitoring.
Replicate Lifecycle Logs to OS Log
You can replicate the Lifecycle Controller Logs to the OS logs from the time when the feature is enabled
in iDRAC. This is similar to the System Event Log (SEL) replication performed by OpenManage Server
Administrator. All events that have the OS Log option selected as the target (in the Alerts page, or in the
equivalent RACADM or WSMAN interfaces) are replicated in the OS log using the iDRAC Service Module.
The default set of logs to be included in the OS logs is the same as configured for SNMP alerts or traps.
iDRAC Service Module also logs the events that have occurred when the operating system is not
functioning. The OS logging performed by iDRAC Service Module follows the IETF syslog standards for
Linux based operating systems.
If OpenManage Server Administrator is installed, this monitoring feature is disabled to avoid duplicate SEL
entries in the OS log.
Automatic System Recovery Options
The ASR feature is a hardware-based timer. If a hardware failure occurs, the Health Monitor may not be
called, but the server is reset as if the power switch was activated. ASR is implemented using a "heartbeat"
timer that continuously counts down. The Health Monitor frequently reloads the counter to prevent it
from counting down to zero. If the ASR counts down to zero, it is assumed that the operating system has
locked up and the system automatically attempts to reboot.
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