Install Guide
Table 1. Supported features — operating systems matrix (continued)
12th generation
and 13th
generation
LC Log Replication Yes Yes Yes Yes
12th generation
and 13th
generation
Automatic System
Recovery/Watchdog
Yes Yes Yes Yes
13th generation
Windows
Management
Instrumentation
Providers
Yes No No Yes
13th generation
Prepare to Remove
NVMe device
through iDRAC
Yes Yes Yes* Yes
13th generation
Automating
Technical Support
Report OS collection
Yes Yes No Yes
13th generation
Remote iDRAC hard
reset
Yes Yes Yes Yes
12th generation
and 13th
generation
iDRAC access via
Host OS
(Experimental
Feature)
Yes Yes No Yes
12th generation
and 13th
generation
In-band Support for
iDRAC SNMP alerts
Yes Yes Yes Yes
12th generation
and 13th
generation
Network interface
monitoring support
through Redfish
client
Yes Yes Yes Yes
* — The
Prepare to Remove NVMe device through iDRAC feature is supported only on VMware ESXi 6.0 and not on any other
versions of VMware ESXi operating systems.
NOTE:
The features such as Windows Management Instrumentation Providers, Prepare to Remove NVMe device
through iDRAC, Automating Technical Support Report OS collection, Remote iDRAC hard reset are supported only on
Dell’s 13th generation of PowerEdge servers with a minimum firmware version of 2.00.00.00 or later.
NOTE: For the list of platforms supported by iDRAC Service Module, see Supported operating systems.
Co-existence of Server Administrator and iDRAC
Service Module
In a system, both Server Administrator and the iDRAC Service Module can co-exist. If you enable the monitoring features during the
iDRAC Service Module installation, after the installation is complete, if the iDRAC Service Module detects the presence of Server
Administrator, iDRAC Service Module disables the set of monitoring features that overlap. The iDRAC Service Module keeps polling Server
Administrator and its features. At any time if the Server Administrator service stops, the respective iDRAC Service Module feature is
enabled.
Software availability
The iDRAC Service Module software is available on the
8
Introduction