Install Guide

Introduction
This guide provides information and step-by-step instructions on how to install iDRAC Service Module on the supported operating
systems.
The Integrated Dell Remote Access Controller(iDRAC) Service Module is a lightweight optional software application that can be installed
on Dell’s 12th generation of PowerEdge servers or later. The iDRAC Service Module complements iDRAC interfaces – Graphical User
Interface (GUI), RACADM CLI and Web Service Management (WSMAN) with additional monitoring data. You can configure the features
on the supported operating system depending on the features to be installed and the unique integration needs in your environment.
The iDRAC Service Module architecture uses IP socket communication and provides additional Systems Management data (OS/device
driver) to iDRAC and presents one-to-many consoles with access to Systems Management data through OS standard interfaces.
Topics:
• New in this release
• iDRAC Service Module monitoring features
• Supported features — operating systems matrix
• Co-existence of Server Administrator and iDRAC Service Module
• Software availability
• Downloading iDRAC Service Module
• Accessing documents from the Dell EMC support site
• Software license agreement
• Other documents you may need
New in this release
• Support for Dell’s 13th generation of PowerEdge servers. For the list of supported platforms, see Supported platforms
• Support for Microsoft Windows Server 2016 and Microsoft Windows Nano operating systems
• Support to configure In-Band SNMP alerts through Agent-x
iDRAC Service Module monitoring features
The services provided are:
• OS information
• Lifecycle Controller Log replication into operating system
• Automatic system recovery
• Windows Management Instrumentation providers inclusive of storage data
• Automatic Technical Support Report collection
• Prepare to remove NVMe SSD device
• Remote iDRAC hard reset
• iDRAC access via Host OS (Experimental Feature)
• In-band support for iDRAC SNMP alerts
Operating system information
Server Administrator currently shares operating system information and host name with iDRAC. The iDRAC Service Module provides
similar information such as host OS name, server host IP address information, OS version, Fully Qualified Domain Name (FQDN) with
iDRAC. The network interfaces on the host OS are also displayed. By default, this monitoring feature is enabled. This feature is available
even if Server Administrator is installed on the host OS.
Starting iDRAC Service Module 2.4, you can also view VLAN, IPV6 policy table, or such information through Redfish client plug-in for
browsers.
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