Install Guide

Frequently asked questions

This section lists some frequently asked questions about the iDRAC Service Module.

Do I need to uninstall Open Manage Server

Administrator before installing or running the

iDRAC Service Module?

No. Before you install or run the iDRAC Service Module, ensure that you have stopped the features of Server Administrator that the

iDRAC Service Module provide.

NOTE: Uninstalling the Server Administrator is not required.

How do I know that the iDRAC Service Module is

installed in my system?

To know if the iDRAC Service Module is installed on your system,

• On Windows:

Run the service.msc command. Find from the list of services if there is a service by name DSM iDRAC Service Module.

• On Linux:

Run the command /etc/init.d/dcismeng status. If the iDRAC Service Module is installed and running, the status displayed

will be running.

NOTE:

Use the systemctl status dcismeng.service command instead of the init.d command to check if the

iDRAC Service Module is installed on RedHat Enterprise Linux 7 and SUSE Linux Enterprise 12 operating system.

How do I know which version of the iDRAC Service

Module I have in my system?

To check the version of the iDRAC Service Module in the system, click Start > Control Panel > Programs and Features. The version

of the installed iDRAC Service Module will be listed in the Version tab. You can also check the version by go to My Computer >

Uninstall or change a program.

What is the minimum permission level required to

install the iDRAC Service Module?

To install the iDRAC Service Module, you must have Administrator level privileges.

Whenever I try to install the iDRAC Service

Module, it shows an error message This is not a

supported server. Consult the User Guide for

Frequently asked questions 27