iDRAC Service Module 2.4 Installation Guide July 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents Chapter 1: Introduction................................................................................................................... 5 New in this release................................................................................................................................................................ 5 iDRAC Service Module monitoring features......................................................................................................................
Chapter 5: Installing the iDRAC Service Module on VMware ESXi......................................................20 Using the vSphere CLI........................................................................................................................................................20 Using the VMware vSphere Management Assistant...................................................................................................... 21 Using the VMware Update Manager....................................
1 Introduction This guide provides information and step-by-step instructions on how to install iDRAC Service Module on the supported operating systems. The Integrated Dell Remote Access Controller(iDRAC) Service Module is a lightweight optional software application that can be installed on Dell’s 12th generation of PowerEdge servers or later. The iDRAC Service Module complements iDRAC interfaces – Graphical User Interface (GUI), RACADM CLI and Web Service Management (WSMAN) with additional monitoring data.
NOTE: The minimum iDRAC firmware version required to view information using Redfish client is 2.30.30.30. Lifecycle Controller log replication into operating system Replicates the Lifecycle Controller (LC) logs to the OS logs. All events that have the OS Log option as the target (in the Alerts page or in the equivalent RACADM or WSMAN interfaces) are replicated in the OS log using the iDRAC Service Module. This process is similar to the System Event Log (SEL) replication performed by Server Administrator.
Remote iDRAC hard reset Using iDRAC, you can monitor the supported servers for critical system hardware, firmware, or software issues. Sometimes, iDRAC may become unresponsive due to various reasons. During such scenarios, you may have to turn off the server by plugging it off from the socket, after which the iDRAC can be reset. Using the Remote iDRAC hard reset feature, whenever iDRAC becomes unresponsive, you can perform a remote iDRAC reset operation without the need to shut down the server.
Table 1.
• • Systems Management Tools and Documentation (SMTD) DVD Support site — dell.com/support Downloading iDRAC Service Module You can download the iDRAC Service Module software from dell.com/support/home . Accessing documents from the Dell EMC support site You can access the required documents in one of the following ways: • Using the following links: ○ For Dell EMC Enterprise Systems Management, Dell EMC Remote Enterprise Systems Management, and Dell EMC Virtualization Solutions documents — https://www.
• • 10 The Dell Event Messages Reference Guide provides information on the event and error information generated by firmware and other agents that monitor system components. The Dell Lifecycle Controller 2 Web Services Interface Guide provides information and examples for utilizing the Web services for Management (WS-Man) Management protocol.
2 Preinstallation setup Ensure that you assess the following before installing the iDRAC Service Module: • • • • • • • Dell’s 12th generation of PowerEdge or later servers. For the list of supported platforms, see Supported platforms. Minimum firmware version — For iDRAC7 – 1.57.57 or later and for iDRAC8 – 2.00.00.00 or later. NOTE: If you install iDRAC Service Module 2.0 or later on iDRAC7 1.5x.5x, you cannot use the new features provided by iDRAC Service Module 2.0 or later versions.
• • • • • • • • • • • • SUSE Linux Enterprise Server 11 SP4 SUSE Linux Enterprise Server 12 SP1 SUSE Linux Enterprise Server 12 SP2 VMware ESXi 5.5 U3 VMware ESXi 6.0 U1 Citrix XenServer 6.5 Citrix XenServer 7.0 CentOS 6.5* CentOS 6.7* CentOS 7* CentOS 7.1* CentOS 7.3* * — iDRAC Service Module can be installed on any of the listed CentOS versions. Dell provides only limited support for CentOS. For more information or support on CentOS, contact the CentOS community.
3 Installing the iDRAC Service Module on Microsoft Windows operating systems The iDRAC Service Module installer installs all the features on the supported operating system and enables all the features by default.
NOTE: Provide a port number between the range 1024 to 65535. NOTE: If you do not provide a port number, port number 1266 or a previously configured port (if any) is assigned by default. The Ready to Install the Program is displayed. 6. Click Install to continue with the installation. You can also click Back to change the preferences.
1. Open a PowerShell console as an administrator and navigate to the iDRAC Service Module folder. 2. To install iDRAC Service Module, you must add the Appx package to the iDRAC Service Module folder. Type AddAppxPackage .\iDRACSvcMod.appx. The installation process is initiated and completed successfully. 3. Type Get-AppxPackage command to view details of the package in the folder.
Repairing the iDRAC Service Module on Microsoft Windows operating systems If you want to repair the iDRAC Service Module component that is faulty or non-functional: 1. Browse to SYSMGMT > iSM > Windows, and then run iDRACSvcMod.msi. The iDRAC Service Module ˗ InstallShield Wizard. 2. Click Next. 3. Select Repair and click Next. The Ready to install is displayed. 4. Click Repair to continue the process. You can also click Back to change the preferences.
4 Installing iDRAC Service Module on supported Linux operating system The complete iDRAC Service Module is packaged in a single Red Hat Package Manager (rpm). The package, accompanied by a shell script can install, uninstall, or enable/disable the features available. As the Installer on Linux is a single rpm install, there is no granular install support. You can enable/disable the features through the scripted installs only.
Table 5. Linux install dependency (continued) find findutils Shell Script commands bash ifconfig net-tools ping Iputils chkconfig RedHat Enterprise Linux • chkconfig SUSE Linux Enterprise Server • install_initd aaa_base RedHat Enterprise Linux • redhat-lsb-core SUSE Linux Enterprise Server • insserv /etc/init.d/ipmi OpenIPMI Systemctl systemd Installing The iDRAC Service Module on Linux operating system 1. The available features that can be installed are displayed on the screen.
Silent installation You can install the iDRAC Service Module silently in the background without a user console. This can be achieved by using setup.sh with parameters. The parameters that can be passed to use setup.sh are: Table 6. Silent installation Parameter Description -h Help: Displays the help -I Install: Installs and enables the selected features -x Express: Installs and enables all available features.
5 Installing the iDRAC Service Module on VMware ESXi VMware ESXi is factory-installed on some systems. For a list of these systems, see the latest Systems Software Support Matrix at dell.com/support/home. The iDRAC Service module is available as a .zip file for installing on systems running VMware ESXi operating system. The .zip file follows the naming convention ISM-Dell-Web-2.4.0-.VIB-i.zip, where is the supported ESXi version.
Using the VMware vSphere Management Assistant The vSphere Management Assistant (vMA) allows administrators and developers to run scripts and agents to manage ESXi systems. For more information on vMA, see http://vmware.com/support/developer/vima/. 1. Log on to vMA as an administrator and provide the password when prompted. 2. Copy and unzip the ISM-Dell-Web-2.4.0-.VIB-i.zip file to a directory on the vMA. 3.
Using the Power CLI To install the iDRAC Service Module using Power CLI: 1. Install the supported PowerCLI of ESXi on the supported Microsoft Windows operating system. 2. Copy the ISM-Dell-Web-2.4.0-.VIB-i.zip file to the ESXi host. 3. Navigate to the bin directory. 4. Run Connect-VIServer and provide the server and other credentials. 5. Log on to the ESXi host using supported vSphere CLI of ESXi 5.5, ESXi 6.0 U1, ESXi 6.0 U2 and create a datastore. 6. Create a folder ISM-Dell-Web-2.4.
6 Installing the iDRAC Service Module on Citrix XenServer The iDRAC Service Module is installed on Citrix XenServer using the Supplemental Pack.
NOTE: If you have more than one Supplemental Pack (either the Linux Supplemental Pack from Citrix or other thirdparty applications) you can install them in any order, although it is recommended that you install the Supplemental Pack last. 4. After completing the Supplemental Pack installation (2–5 minutes, depending on the speed of the system), you are prompted to install other Supplemental Packs. If you do not want to install other supplemental packs, click Skip and press .
7 Configuring the iDRAC Service Module You can configure the iDRAC Service Module using the: • • • iDRAC web interface RACADM CLI command WSMAN command Topics: • • • Configuring The iDRAC Service Module From iDRAC Web Interface Configuring the iDRAC Service Module from RACADM Configuring the iDRAC Service Module from WSMAN Configuring The iDRAC Service Module From iDRAC Web Interface To use the iDRAC Service Module from the iDRAC Web interface, go to Overview > Server > Service Module.
NOTE: The name of the feature or the attribute listed starting from an # symbol cannot be modified. To use the iDRAC Service Module from RACADM, see the objects in the Service Module group in the RACADM Command Line Reference Guide for iDRAC8 and CMC available at dell.com/support/home. Configuring the iDRAC Service Module from WSMAN The iDRAC Service Module can be accessed and configured through WSMAN using the command To configure the iDRAC Service Module use winrm i ApplyAttributes http://schemas.dmtf.
8 Frequently asked questions This section lists some frequently asked questions about the iDRAC Service Module. Do I need to uninstall Open Manage Server Administrator before installing or running the iDRAC Service Module? No. Before you install or run the iDRAC Service Module, ensure that you have stopped the features of Server Administrator that the iDRAC Service Module provide. NOTE: Uninstalling the Server Administrator is not required.
additional information about the supported servers. What should I do now? Before installing the iDRAC Service Module, ensure that the server or the system on which the iDRAC Service Module is to be installed is a Dell’s 12th generation PowerEdge server or later. Also make sure that you have a 64-bit system.
I used the remote iDRAC hard reset feature to reset the iDRAC. However, the IPMI drives is unresponsive and I am not able to troubleshoot. If you try to use the remote iDRAC hard reset feature on VMware ESXi 5.5 U3 or ESXi 6.0 U1, the IPMI drivers becomes unresponsive, because of this the iDRAC Service Module communication is stopped. You may have to reboot the server and load the IPMI driver again to resolve the issue.
What are the Linux-dependent packages or executables I should install while completing the Linux installation? To see the list of Linux-dependent packages, see Linux dependencies. I created a custom folder in Windows Event Viewer, but the LC logs are not replicated in my custom folder. What do I have to do now to replicate the LC logs? Ensure to close the Windows Event Viewer after creating the custom folder. Open the Windows Event Viewer again to view the replicated LC logs.
9 Linux installer packages The installer packages for the supported Linux OS are provided here: Table 9. Linux installer packages Supported Linux Operating System Installer Packages Red Hat Enterprise Linux 6 SYSMGMT\iSM\linux\RHEL6\x86_64\dcism-2.4.0.el6.x86_64.rpm Red Hat Enterprise Linux 7 SYSMGMT\iSM\linux\RHEL7\x86_64\dcism-2.4.0.el7.x86_64.rpm SUSE Linux Enterprise Server 11 SYSMGMT\iSM\linux\SLES11\x86_64\dcism-2.4.0.sles11.x86_64.
