Users Guide

CIM Interface WinRM WMIC PowerShell
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Remote iDRAC Hard Reset
By using iDRAC, you can monitor the supported servers for critical system hardware, firmware, or software issues. Sometimes,
iDRAC may become unresponsive due to various reasons. During such scenarios, you must turn off the server and reset iDRAC.
To reset the iDRAC CPU, you must either power off and power on the server or perform an AC power cycle.
By using the remote iDRAC hard reset feature, whenever iDRAC becomes unresponsive, you can perform a remote iDRAC reset
operation without an AC power cycle.. To reset the iDRAC remotely, make sure that you have administrative privileges on the
host OS. By default, the remote iDRAC hard reset feature is enabled. You can perform a remote iDRAC hard reset using iDRAC
Web interface, RACADM, and WS-MAN.
NOTE: This feature is not supported on Dell PowerEdge R930 server and is supported only on Dell’s 13th generation of
PowerEdge servers and later.
Command usage
This section provides the command usages for Windows, Linux, and ESXi operating systems to perform iDRAC hard reset.
● Windows
○ Using the local Windows Management Instrumentation (WMI):
winrm i iDRACHardReset wmi/root/cimv2/dcim/DCIM_iSMService?
InstanceID=”iSMExportedFunctions”
○ Using the remote WMI interface:
winrm i iDRACHardReset wmi/root/cimv2/dcim/dcim_ismservice -u:<admin-username> -
p:<admin-passwd> -r: http://<remote-hostname OR IP>/wsman -a:Basic -encoding:utf-8
-skipCACheck –skipCNCheck
○ Using the Windows PowerShell script with force and without force:
Invoke-iDRACHardReset –force
Invoke-iDRACHardReset
○ Using the Program Menu shortcut:
For simplicity, iSM provides a shortcut in the Program Menu of the Windows operating system. When you select the
Remote iDRAC Hard Reset option, you are prompted for a confirmation to reset the iDRAC. After you confirm, the
iDRAC is reset and the result of the operation is displayed.
NOTE:
The following warning message appears in the Event Viewer under the Application Logs category. This
warning does not require any further action.
A provider, ismserviceprovider, has been registered in the Windows Management
Instrumentation namespace Root\CIMV2\DCIM to use the LocalSystem account. This
account is privileged and the provider may cause a security violation if it does
not correctly impersonate user requests.
● Linux
264
Using iDRAC Service Module