Reference Guide
Table Of Contents
- Dell Lifecycle Controller Remote Services v2.40.40.40 Quick Start Guide
- Introduction
- Why use Lifecycle Controller?
- Benefits of using iDRAC with Lifecycle Controller
- Key features
- What’s new in this release?
- Why use Lifecycle Controller Remote Services?
- Licensable features in Lifecycle Controller
- What are Redfish and the Web Service APIs?
- Where can the Lifecycle Controller API be used from?
- Who can use the API?
- How is one-to-many management achieved?
- Other information that you may need
- Accessing support content from the Dell EMC support site
- Contacting Dell
- Remote Services Features
- Deployment and configuration
- Monitor
- Maintain
- Job management
- Getting started with API collateral and links
- Integrating the Lifecycle Controller API
- Social media reference
- Terms and definitions
Firmware inventory
Lifecycle Controller-Remote Services provide information about each of the component firmware installed on the target system
and the available firmware images are cached in the Lifecycle Controller.
Additional information contained in the available properties is:
● Firmware type
● Installed and previous (rolled back) firmware versions
● Installation date
● Vendor IDs
●
Revision number
NOTE: Configuration changes and firmware updates made within the operating system may not be properly reflected in
inventory until a server restart is performed.
Event alerts
Alerts and actions can be set for certain events that occur on a managed system. An event occurs when the status of a system
component has changed to the predefined condition. If an event matches an event filter and this filter is configured to generate
an alert (email, SNMP trap, or IPMI alert), an alert is sent to one or more configured destinations. If the same event filter is also
configured to perform an action (such as reboot, power cycle, or power off the system), the action is performed. You can set
only one action for an event.
SupportAssist Collection
SupportAssist Collection is used to provide information about health report of hardware, Operating System (OS), and software
applications installed on a server. This feature includes application information collected by Dell System E-Support Tool (DSET).
This report is used by administrators to resolve business-critical issues. Examples of data collected in the SupportAssist
Collection are:
● Hardware inventory
● Information on the server, Lifecycle Controller, and its components
● BIOS order boot information
● Lifecycle Controller log entries
● Firmware-related information
● vFlash SD Card partition information
● TTY logs for PERC controllers and NVMe PCIe SSD drives
NOTE:
The Tech Support Report feature is renamed as SupportAssist Collection in the iDRAC web interface. This feature is
still referred as Embedded Tech Support Report in the RACADM and WS-MAN interfaces.
Out-of-band server performance monitoring
Using this feature, you can monitor the performance index of CPU, memory, and I/O. Intel ME supports Compute Usage Per
Second (CUPS) functionality for monitoring the performance. The monitoring is independent of the OS and does not use CPU
resources. The Intel ME displays a platform CUPS sensor that provides the computation, memory and I/O resource utilization
value in the form of a platform CUPS Index. iDRAC monitors this CUPS index for overall system utilization and also the instant
value of CPU, Memory, and I/O utilization index.
NOTE: To use this feature, iDRAC enterprise license is required.
For more information about monitoring the out-of-band performance, see the Dell Base Metrics Profile and Dell Sensors Profile
document available at www.delltechcenter.com/systemsmanagement.
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Remote Services Features