Users Guide

Frequently asked questions

This section lists the frequently asked questions for the following:

• System Event Log

• Network security

• Active Directory

• Single Sign On

• Smart card login

• Virtual console

• Virtual media

• vFlash SD card

• SNMP authentication

• Storage devices

• iDRAC Service Module

• RACADM

• Miscellaneous

System Event Log

While using iDRAC Web interface through Internet Explorer, why does SEL not save using the Save As option?

This is due to a browser setting. To resolve this:

1. In Internet Explorer, go to Tools → Internet Options → Security and select the zone you are attempting to download in.

For example, if the iDRAC device is on the local intranet, select Local Intranet and click Custom level....

2. In the Security Settings window, under Downloads make sure that the following options are enabled:

• Automatic prompting for le downloads (if this option is available)

• File download

CAUTION: To make sure that the computer used to access iDRAC is safe, under Miscellaneous, do not enable the

Launching applications and unsafe les option.

Network security

While accessing the iDRAC Web interface, a security warning appears stating that the SSL certicate issued by the Certicate

Authority (CA) is not trusted.

iDRAC includes a default iDRAC server certicate to ensure network security while accessing through the Web-based interface and

remote RACADM. This certicate is not issued by a trusted CA. To resolve this, upload a iDRAC server certicate issued by a trusted

CA (for example, Microsoft Certicate Authority, Thawte or Verisign).

Why the DNS server not registering iDRAC?

Some DNS servers register iDRAC names that contain only up to 31 characters.

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