Concept Guide

• Logs of all the remote operations
• Firmware update history based on device, version, and date
• Error message IDs
• Host power events or reboots
• POST errors
• User login to any iDRAC interface
For more information about Event and Error Messages, see the Dell Event Message Reference Guide available at dell.com/
support/home.
System event log
The Lifecycle Log contains events related to system, storage devices, network devices, firmware updates, configuration changes,
license messages, and so on. However, the system events are also available as a separate log called the System Event Log (SEL).
When a system event occurs on a managed system, it is recorded in the SEL. The same SEL entries are also available in the
Lifecycle Log.
Firmware inventory
Lifecycle Controller-Remote Services provide information about each of the component firmware installed on the target system and
the available firmware images are cached in the Lifecycle Controller.
Additional information contained in the available properties is:
• Firmware type
• Installed and previous (rolled back) firmware versions
• Installation date
• Vendor IDs
• Revision number
NOTE: Configuration changes and firmware updates made within the operating system may not be properly reflected in
inventory until a server restart is performed.
Event alerts
Alerts and actions can be set for certain events that occur on a managed system. An event occurs when the status of a system
component has changed to the predefined condition. If an event matches an event filter and this filter is configured to generate an
alert (email, SNMP trap, or IPMI alert), an alert is sent to one or more configured destinations. If the same event filter is also
configured to perform an action (such as reboot, power cycle, or power off the system), the action is performed. You can set only
one action for an event.
SupportAssist Collection
SupportAssist Collection is used to provide information about health report of hardware, Operating System (OS), and software
applications installed on a server. This feature includes application information collected by Dell System E-Support Tool (DSET). This
report is used by administrators to resolve business-critical issues. Examples of data collected in the SupportAssist Collection are:
• Hardware inventory
• Information on the server, Lifecycle Controller, and its components
• BIOS order boot information
• Lifecycle Controller log entries
• Firmware-related information
• vFlash SD Card partition information
• TTY logs for PERC controllers and NVMe PCIe SSD drives
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