Install Guide
Table Of Contents
- iDRAC Service Module 2.3 Installation Guide
- Introduction
- New in this release
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic system recovery feature
- Windows Management Instrumentation Providers
- Automatic Technical Support Report collection
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS (Experimental Feature)
- In-band support for iDRAC SNMP alerts
- Supported features — operating systems matrix
- Co-existence of Server Administrator and iDRAC Service Module
- Software availability
- Downloading iDRAC Service Module
- Accessing documents from Dell support site
- Software license agreement
- Other documents you may need
- Preinstallation setup
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Configuring the iDRAC Service Module
- Frequently asked questions
- Do I need to uninstall Open Manage Server Administrator before installing or running the iDRAC Service Module?
- How do I know that the iDRAC Service Module is installed in my system?
- How do I know which version of the iDRAC Service Module I have in my system?
- What is the minimum permission level required to install the iDRAC Service Module?
- Whenever I try to install the iDRAC Service Module, it shows an error message This is not a supported server. Consult the User Guide for additional information about the supported servers. What should I do now?
- I see the messageThe iDRAC Service Module is unable to communicate with iDRAC using the OS to iDRAC Pass-through channel in the OS log, even when the OS to iDRAC Pass-through over USBNIC is configured properly. Why do I get this message?
- Whenever I try to install the iDRAC Service Module, an error message This operating system is not supported is displayed.
- I used the remote iDRAC hard reset feature to reset the iDRAC. However, the IPMI drives is unresponsive and I am not able to troubleshoot.
- Where do I find the Replicated LifeCycle log on my Operating System?
- What are the Linux dependent packages or executables I should install while completing the Linux installation?
- I created a custom folder in Windows Event Viewer, but the LC logs are not replicated in my custom folder. What do I have to do now to replicate the LC logs?
- I chose custom install option from the Graphical User Interface during iDRAC Service Module installation and disabled a feature, but I am not able to enable the feature using any of the other interfaces. How do I enable the feature again?
- Linux installer packages
to an iDRAC interface from an OS IP or host irrespective of the connection between a device and an
iDRAC dedicated network. This feature allows you to monitor the hardware or firmware even if the iDRAC
is not connected to the servers.
In-band support for iDRAC SNMP alerts
Using iDRAC, an out-of-band server management and monitoring tool, the SNMP traps/alerts can be
recorded in the log. However, from a host OS systems management using in-band agent perspective, the
preference is more on the SNMP alert received from the host OS than the traps received from iDRAC.
When an SNMP alert is received from iDRAC, it would be challenging to determine the source of the alert
as it is from an iDRAC IP and not the system IP.
Using iDRAC Service Module 2.3, you can receive SNMP alerts from the host OS which is similar to the
alerts that are generated by iDRAC.
NOTE: By default this feature is disabled. Though the In-band SNMP alerting mechanism can coexist
along with iDRAC SNMP alerting mechanism, the recorded logs may have redundant SNMP alerts
from both the sources. It is recommended to either use the in-band or out-of-band option, instead
of using both.
NOTE: You can use the In-band SNMP feature on 12th generation of Dell’s PowerEdge Servers or
later with a minimum iDRAC firmware version 2.30.30.30.
NOTE: If you choose to enable the In-band SNMP alerts feature during custom installation of iDRAC
Service Module, by default the Lifecycle Log Replication feature is enabled.
Supported features — operating systems matrix
The following is the list of supported features and the operating system.
Generation Features Operating Systems
Microsoft
Windows
(including
HyperV
systems)
Linux Virtualization
(VMware ESXi)
Citrix
XenServer
12th
generation
and 13th
generation
Sharing OS
Information
Yes Yes Yes Yes
12th
generation
and 13th
generation
LC Log
Replication
Yes Yes Yes Yes
12th
generation
and 13th
generation
Automatic
System
Recovery/
Watchdog
Yes Yes Yes Yes
9