Install Guide
Table Of Contents
- iDRAC Service Module 2.3 Installation Guide
- Introduction
- New in this release
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic system recovery feature
- Windows Management Instrumentation Providers
- Automatic Technical Support Report collection
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS (Experimental Feature)
- In-band support for iDRAC SNMP alerts
- Supported features — operating systems matrix
- Co-existence of Server Administrator and iDRAC Service Module
- Software availability
- Downloading iDRAC Service Module
- Accessing documents from Dell support site
- Software license agreement
- Other documents you may need
- Preinstallation setup
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Configuring the iDRAC Service Module
- Frequently asked questions
- Do I need to uninstall Open Manage Server Administrator before installing or running the iDRAC Service Module?
- How do I know that the iDRAC Service Module is installed in my system?
- How do I know which version of the iDRAC Service Module I have in my system?
- What is the minimum permission level required to install the iDRAC Service Module?
- Whenever I try to install the iDRAC Service Module, it shows an error message This is not a supported server. Consult the User Guide for additional information about the supported servers. What should I do now?
- I see the messageThe iDRAC Service Module is unable to communicate with iDRAC using the OS to iDRAC Pass-through channel in the OS log, even when the OS to iDRAC Pass-through over USBNIC is configured properly. Why do I get this message?
- Whenever I try to install the iDRAC Service Module, an error message This operating system is not supported is displayed.
- I used the remote iDRAC hard reset feature to reset the iDRAC. However, the IPMI drives is unresponsive and I am not able to troubleshoot.
- Where do I find the Replicated LifeCycle log on my Operating System?
- What are the Linux dependent packages or executables I should install while completing the Linux installation?
- I created a custom folder in Windows Event Viewer, but the LC logs are not replicated in my custom folder. What do I have to do now to replicate the LC logs?
- I chose custom install option from the Graphical User Interface during iDRAC Service Module installation and disabled a feature, but I am not able to enable the feature using any of the other interfaces. How do I enable the feature again?
- Linux installer packages
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Introduction
This guide provides information and step-by-step instructions on how to install iDRAC Service Module on
the supported operating systems.
The Integrated Dell Remote Access Controller(iDRAC) Service Module is a lightweight optional software
application that can be installed on Dell’s 12
th
generation of PowerEdge servers or later. The iDRAC
Service Module complements iDRAC interfaces – Graphical User Interface (GUI), RACADM CLI and Web
Service Management (WSMAN) with additional monitoring data. You can configure the features on the
supported operating system depending on the features to be installed and the unique integration needs
in your environment.
The iDRAC Service Module architecture uses IP socket communication and provides additional Systems
Management data (OS/device driver) to iDRAC and presents one-to-many consoles with access to
Systems Management data through OS standard interfaces.
New in this release
• Support for Dell’s 13
th
generation of PowerEdge servers. For the list of supported platforms, see
Supported platforms
• Support for the following new features:
– Remote iDRAC hard reset
– iDRAC access via Host OS (Experimental Feature)
– In-Band SNMP Traps
– Additional network interface monitoring support through Redfish client
• Support for the following operating systems:
– Red Hat Enterprise Linux 7.2
– SUSE Linux Enterprise Server 12 SP1
– Citrix XenServer 6.5
iDRAC Service Module monitoring features
The services provided are:
• OS information
• Lifecycle Controller Log replication into operating system
• Automatic system recovery
• Windows Management Instrumentation providers inclusive of storage data
• Automatic Technical Support Report collection
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