Install Guide
Table Of Contents
- iDRAC Service Module 2.3 Installation Guide
- Introduction
- New in this release
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic system recovery feature
- Windows Management Instrumentation Providers
- Automatic Technical Support Report collection
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS (Experimental Feature)
- In-band support for iDRAC SNMP alerts
- Supported features — operating systems matrix
- Co-existence of Server Administrator and iDRAC Service Module
- Software availability
- Downloading iDRAC Service Module
- Accessing documents from Dell support site
- Software license agreement
- Other documents you may need
- Preinstallation setup
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Configuring the iDRAC Service Module
- Frequently asked questions
- Do I need to uninstall Open Manage Server Administrator before installing or running the iDRAC Service Module?
- How do I know that the iDRAC Service Module is installed in my system?
- How do I know which version of the iDRAC Service Module I have in my system?
- What is the minimum permission level required to install the iDRAC Service Module?
- Whenever I try to install the iDRAC Service Module, it shows an error message This is not a supported server. Consult the User Guide for additional information about the supported servers. What should I do now?
- I see the messageThe iDRAC Service Module is unable to communicate with iDRAC using the OS to iDRAC Pass-through channel in the OS log, even when the OS to iDRAC Pass-through over USBNIC is configured properly. Why do I get this message?
- Whenever I try to install the iDRAC Service Module, an error message This operating system is not supported is displayed.
- I used the remote iDRAC hard reset feature to reset the iDRAC. However, the IPMI drives is unresponsive and I am not able to troubleshoot.
- Where do I find the Replicated LifeCycle log on my Operating System?
- What are the Linux dependent packages or executables I should install while completing the Linux installation?
- I created a custom folder in Windows Event Viewer, but the LC logs are not replicated in my custom folder. What do I have to do now to replicate the LC logs?
- I chose custom install option from the Graphical User Interface during iDRAC Service Module installation and disabled a feature, but I am not able to enable the feature using any of the other interfaces. How do I enable the feature again?
- Linux installer packages
8
Frequently asked questions
This section lists some frequently asked questions about the iDRAC Service Module.
Do I need to uninstall Open Manage Server Administrator
before installing or running the iDRAC Service Module?
No. Before you install or run the iDRAC Service Module, ensure that you have stopped the features of
Server Administrator that the iDRAC Service Module provide.
NOTE: Uninstalling the Server Administrator is not required.
How do I know that the iDRAC Service Module is installed
in my system?
To know if the iDRAC Service Module is installed on your system,
• On Windows:
Run the service.msc command. Find from the list of services if there is a service by name DSM
iDRAC Service Module.
• On Linux:
Run the command /etc/init.d/dcismeng status. If the iDRAC Service Module is installed and
running, the status displayed will be
running.
NOTE: Use the systemctl status dcismeng.service command instead of the init.d
command to check if the iDRAC Service Module is installed on RedHat Enterprise Linux 7 and SUSE
Linux Enterprise 12 operating system.
How do I know which version of the iDRAC Service
Module I have in my system?
To check the version of the iDRAC Service Module in the system, click Start → Control Panel →
Programs and Features. The version of the installed iDRAC Service Module will be listed in the Version
tab. You can also check the version by go to My Computer → Uninstall or change a program.
What is the minimum permission level required to install
the iDRAC Service Module?
To install the iDRAC Service Module, you must have Administrator level privileges.
32