Install Guide

Table Of Contents
Contents
1 Introduction...........................................................................................................6
New in this release................................................................................................................................ 6
iDRAC Service Module monitoring features.........................................................................................6
Operating system information........................................................................................................ 7
Lifecycle Controller log replication into operating system............................................................7
Automatic system recovery feature................................................................................................ 7
Windows Management Instrumentation Providers........................................................................7
Automatic Technical Support Report collection........................................................................... 8
Prepare to remove NVMe PCIe SSD device................................................................................... 8
Remote iDRAC hard reset............................................................................................................... 8
iDRAC access via Host OS (Experimental Feature)........................................................................ 8
In-band support for iDRAC SNMP alerts........................................................................................ 9
Supported features — operating systems matrix................................................................................. 9
Co-existence of Server Administrator and iDRAC Service Module...................................................10
Software availability............................................................................................................................. 11
Downloading iDRAC Service Module..................................................................................................11
Accessing documents from Dell support site.....................................................................................11
Software license agreement............................................................................................................... 12
Other documents you may need........................................................................................................12
2 Preinstallation setup...........................................................................................13
Installation requirements.....................................................................................................................13
Supported operating systems............................................................................................................. 14
Supported platforms........................................................................................................................... 14
System requirements...........................................................................................................................15
3 Installing the iDRAC Service Module on Microsoft Windows
operating systems..................................................................................................16
Installing the iDRAC Service Module on Microsoft Windows operating systems.............................16
Silent installation............................................................................................................................ 17
Modifying the iDRAC Service Module components on Microsoft Windows operating systems.....18
Repairing the iDRAC Service Module on Microsoft Windows operating systems............................18
Uninstalling the iDRAC Service Module on Microsoft Windows operating systems........................19
Unattended uninstall using the product ID.................................................................................. 19
Uninstalling using the add/remove feature.................................................................................. 19
4 Installing iDRAC Service Module on supported Linux operating
system......................................................................................................................20
3