Install Guide
Table Of Contents
- iDRAC Service Module 2.3 Installation Guide
- Introduction
- New in this release
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic system recovery feature
- Windows Management Instrumentation Providers
- Automatic Technical Support Report collection
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS (Experimental Feature)
- In-band support for iDRAC SNMP alerts
- Supported features — operating systems matrix
- Co-existence of Server Administrator and iDRAC Service Module
- Software availability
- Downloading iDRAC Service Module
- Accessing documents from Dell support site
- Software license agreement
- Other documents you may need
- Preinstallation setup
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Configuring the iDRAC Service Module
- Frequently asked questions
- Do I need to uninstall Open Manage Server Administrator before installing or running the iDRAC Service Module?
- How do I know that the iDRAC Service Module is installed in my system?
- How do I know which version of the iDRAC Service Module I have in my system?
- What is the minimum permission level required to install the iDRAC Service Module?
- Whenever I try to install the iDRAC Service Module, it shows an error message This is not a supported server. Consult the User Guide for additional information about the supported servers. What should I do now?
- I see the messageThe iDRAC Service Module is unable to communicate with iDRAC using the OS to iDRAC Pass-through channel in the OS log, even when the OS to iDRAC Pass-through over USBNIC is configured properly. Why do I get this message?
- Whenever I try to install the iDRAC Service Module, an error message This operating system is not supported is displayed.
- I used the remote iDRAC hard reset feature to reset the iDRAC. However, the IPMI drives is unresponsive and I am not able to troubleshoot.
- Where do I find the Replicated LifeCycle log on my Operating System?
- What are the Linux dependent packages or executables I should install while completing the Linux installation?
- I created a custom folder in Windows Event Viewer, but the LC logs are not replicated in my custom folder. What do I have to do now to replicate the LC logs?
- I chose custom install option from the Graphical User Interface during iDRAC Service Module installation and disabled a feature, but I am not able to enable the feature using any of the other interfaces. How do I enable the feature again?
- Linux installer packages
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Installing iDRAC Service Module on
supported Linux operating system
The complete iDRAC Service Module is packaged in a single Red Hat Package Manager (rpm). The
package, accompanied by a shell script can install, uninstall, or enable/disable the features available.
As the Installer on Linux is a single rpm install, there is no granular install support. You can enable/disable
the features through the scripted installs only.
NOTE: The Installer is available for all iDRAC Service Module supported 64–bit versions of Red Hat
Enterprise Linux 5, Red Hat Enterprise Linux 6, Red Hat Enterprise Linux 6.7, Red Hat Enterprise
Linux 7, Red Hat Enterprise Linux 7.2, SUSE Linux Enterprise Server 11, SUSE Linux Enterprise Server
11 SP4, SUSE Linux Enterprise Server 12 SP1 operating systems.
NOTE: On repository-based installs such as, Yellowdog Updater, Modified (YUM), VMware Update
Manager (VUM) and Citrix XenServer supplemental pack, all the features are enabled by default.
NOTE: The OS log collection feature of Automatic TechSupport Report is not supported on
CentOS.
Preinstallation requirement for Linux operating system
To install the iDRAC Service Module on systems running the supported Linux operating system, run
setup.sh.
Ensure that the basic functional requirements are met, such as:
• The OS-to-iDRAC Pass-through feature for USBNIC mode is enabled by default. If it is disabled,
enable it manually.
• The IPv4 Network stack is enabled in the Host Operating system.
• The USB subsystem is enabled.
• udev is enabled; required to start iDRAC Service Module automatically.
For more information on iDRAC, see the latest Integrated Dell Remote Access Controller User’s Guide at
dell.com/support/home.
Linux install dependency
The following are the list of dependent packages/executable(s) that need to be installed to complete the
installation.
Executable Commands Package Name
/sys fileSystem
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