Install Guide
Table Of Contents
- iDRAC Service Module 2.3 Installation Guide
- Introduction
- New in this release
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic system recovery feature
- Windows Management Instrumentation Providers
- Automatic Technical Support Report collection
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS (Experimental Feature)
- In-band support for iDRAC SNMP alerts
- Supported features — operating systems matrix
- Co-existence of Server Administrator and iDRAC Service Module
- Software availability
- Downloading iDRAC Service Module
- Accessing documents from Dell support site
- Software license agreement
- Other documents you may need
- Preinstallation setup
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Configuring the iDRAC Service Module
- Frequently asked questions
- Do I need to uninstall Open Manage Server Administrator before installing or running the iDRAC Service Module?
- How do I know that the iDRAC Service Module is installed in my system?
- How do I know which version of the iDRAC Service Module I have in my system?
- What is the minimum permission level required to install the iDRAC Service Module?
- Whenever I try to install the iDRAC Service Module, it shows an error message This is not a supported server. Consult the User Guide for additional information about the supported servers. What should I do now?
- I see the messageThe iDRAC Service Module is unable to communicate with iDRAC using the OS to iDRAC Pass-through channel in the OS log, even when the OS to iDRAC Pass-through over USBNIC is configured properly. Why do I get this message?
- Whenever I try to install the iDRAC Service Module, an error message This operating system is not supported is displayed.
- I used the remote iDRAC hard reset feature to reset the iDRAC. However, the IPMI drives is unresponsive and I am not able to troubleshoot.
- Where do I find the Replicated LifeCycle log on my Operating System?
- What are the Linux dependent packages or executables I should install while completing the Linux installation?
- I created a custom folder in Windows Event Viewer, but the LC logs are not replicated in my custom folder. What do I have to do now to replicate the LC logs?
- I chose custom install option from the Graphical User Interface during iDRAC Service Module installation and disabled a feature, but I am not able to enable the feature using any of the other interfaces. How do I enable the feature again?
- Linux installer packages
Modifying the iDRAC Service Module components on
Microsoft Windows operating systems
To modify iDRAC Service Module components:
1. Browse to SYSMGMT → iSM → Windows, and then run iDRACSvcMod.msi.
The iDRAC Service Module ˗ InstallShield Wizard is displayed.
2. Click Next.
3. Select Modify.
4. Enable or disable the features as required and then click Next.
The Lifecycle Controller Log Replication window is displayed.
5. Specify the location where you need the LC logs to be replicated. By default, Typical (Windows
Logs/System)
option is selected and the LC logs are replicated in the System group of the Windows
Logs folder in the Event Viewer. Click Next.
NOTE: You can also create a custom group in the Application and Services Log folder by
selecting the Custom option in the Lifecycle Controller Log Replication window.
NOTE: You may have to restart the system in the following scenarios:
• If you switch between Typical (Windows Logs/System) and Custom options.
• If you switch from one custom folder to another folder.
The Ready to install screen is displayed.
6. Provide a unique port number to be used by iDRAC access via Host OS feature.
NOTE: Provide a port number between the range 1024 to 65535.
7. Click Install to continue the process.
You can also click Back to change the preferences.
The iDRAC Service Module is successfully modified.
8. Click Finish.
Repairing the iDRAC Service Module on Microsoft
Windows operating systems
If you want to repair the iDRAC Service Module component that is faulty or non-functional:
1. Browse to SYSMGMT → iSM → Windows, and then run iDRACSvcMod.msi.
The iDRAC Service Module ˗ InstallShield Wizard.
2. Click Next.
3. Select Repair and click Next.
The Ready to install is displayed.
4. Click Repair to continue the process.
You can also click Back to change the preferences.
The iDRAC Service Module component is successfully repaired.
5. Click Finish.
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