Install Guide
Table Of Contents
- iDRAC Service Module 2.3 Installation Guide
- Introduction
- New in this release
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic system recovery feature
- Windows Management Instrumentation Providers
- Automatic Technical Support Report collection
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS (Experimental Feature)
- In-band support for iDRAC SNMP alerts
- Supported features — operating systems matrix
- Co-existence of Server Administrator and iDRAC Service Module
- Software availability
- Downloading iDRAC Service Module
- Accessing documents from Dell support site
- Software license agreement
- Other documents you may need
- Preinstallation setup
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Configuring the iDRAC Service Module
- Frequently asked questions
- Do I need to uninstall Open Manage Server Administrator before installing or running the iDRAC Service Module?
- How do I know that the iDRAC Service Module is installed in my system?
- How do I know which version of the iDRAC Service Module I have in my system?
- What is the minimum permission level required to install the iDRAC Service Module?
- Whenever I try to install the iDRAC Service Module, it shows an error message This is not a supported server. Consult the User Guide for additional information about the supported servers. What should I do now?
- I see the messageThe iDRAC Service Module is unable to communicate with iDRAC using the OS to iDRAC Pass-through channel in the OS log, even when the OS to iDRAC Pass-through over USBNIC is configured properly. Why do I get this message?
- Whenever I try to install the iDRAC Service Module, an error message This operating system is not supported is displayed.
- I used the remote iDRAC hard reset feature to reset the iDRAC. However, the IPMI drives is unresponsive and I am not able to troubleshoot.
- Where do I find the Replicated LifeCycle log on my Operating System?
- What are the Linux dependent packages or executables I should install while completing the Linux installation?
- I created a custom folder in Windows Event Viewer, but the LC logs are not replicated in my custom folder. What do I have to do now to replicate the LC logs?
- I chose custom install option from the Graphical User Interface during iDRAC Service Module installation and disabled a feature, but I am not able to enable the feature using any of the other interfaces. How do I enable the feature again?
- Linux installer packages
Supported operating systems
The iDRAC Service Module support is available on the following 64–bit operating system:
• Microsoft Windows Server 2008 SP2 (only on Dell’s 12th generation of PowerEdge servers)
• Microsoft Windows Server 2008 R2 SP1
• Microsoft Windows 2012
• Microsoft Windows 2012 R2
• Red Hat Enterprise Linux 6.7
• Red Hat Enterprise Linux 7.2
• SUSE Linux Enterprise Server 11 SP4
• SUSE Linux Enterprise Server 12 SP1
• VMware ESXi 5.5 U3
• VMware ESXi 6.0 U1
• Citrix XenServer 6.5
• CentOS 6.5*
• CentOS 6.7*
• CentOS 7*
• CentOS 7.1*
• CentOS 7.3*
* — iDRAC Service Module can be installed on any of the listed CentOS versions. Dell provides only
limited support for CentOS. For more information or support on CentOS, contact the CentOS
community.
For information on supported operating systems, see the Systems Software Support Matrix at dell.com/
support/home.
Supported platforms
iDRAC Service Module 2.3 supports Dell’s 12
th
generation of PowerEdge or later servers. Servers are
classified based on the type, performance, generation, and the processor used.
Type of Server
Specifics
Overall Performance Generation Processor
Rack = R
1 to 5 — Low End Server
5–10 — High End Server
2 — 12
th
generation
3 — 13
th
generation
0 — Intel processor
5 — AMD processor
Tower = T
Modular = M
For example: M820 is a Dell’s 12
th
generation PowerEdge modular high-end server which uses an Intel
processor.
The following is the list of supported platforms for iDRAC Service Module.
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