Users Guide

No, only drivers and rmware downloaded from the Dell Server Updates DVD are supported. For more information, see Conguring
Local USB Drive.
9 Can I delete Lifecycle Controller?
No.
10 Can I use a virtual media for the operating system media source during installation?
Yes. For more information about iDRAC, see the Integrated Dell Remote Access Controller (iDRAC) User’s Guide at dell.com/
esmmanuals.
11 Can I use a virtual USB drive to update the repository?
Yes. For more information on using a virtual USB drive to update the repository, see the Integrated Dell Remote Access Controller
(iDRAC) User’s Guide at dell.com/esmmanuals.
12 What is UEFI? With which version of UEFI does Lifecycle Controller comply?
Unied Extensible Firmware Interface (UEFI) is a specication that denes a model for the interface between the operating systems
and rmware on a server. The interface consists of data tables that contain platform-related information, along with boot and runtime
calls available to the operating system and operating system loaders. This interface provides a standard environment for booting an
operating system and running preboot applications. Lifecycle Controller complies with the UEFI version 2.3. For more information, go
to ue.org.
13 Within Hardware Conguration, what is the dierence between the Conguration Wizards and Advanced Conguration?
Lifecycle Controller oers two methods to congure hardware: Conguration Wizards and Advanced Conguration.
Conguration Wizards guide you through a sequence of tasks to congure your system devices. The Conguration Wizards include
iDRAC, RAID, System Date/Time, and Physical Security. For more information, see Conguring System and Advanced Hardware
Conguration.
Advanced Conguration allows you to congure Human Interface Infrastructure (HII) –enabled devices (for example, NICs and BIOS).
For more information Advanced Hardware Conguration.
14 Does Lifecycle Controller support rollback of BIOS and rmware?
Yes. For more information, see Firmware Rollback.
15 Which devices support system updates?
Currently, Lifecycle Controller supports updates to the BIOS, iDRAC rmware, power supply rmware, and certain RAID and NIC
controller rmware. For more information, see Updating Firmware.
16 What should I do if my system stops responding while using Lifecycle Controller?If your system stops responding while using
Lifecycle Controller, a black screen with red text is displayed. To resolve this problem, try restarting your system and enabling Lifecycle
Controller. If the issue persists, contact your service provider. For more information about recovering Lifecycle Controller from the
Lifecycle Controller Update Required mode, see the Recovery from Lifecycle Controller Update Required white paper available at
delltechcenter.com/lc.
17 How do I nd out the currently installed version details of the Lifecycle Controller product?
Click About on the top right corner of the Lifecycle Controller home page.
18 What should I do if I have an issue with mouse cursor synchronization when I access Lifecycle Controller through the iDRAC
Virtual Console?
Make sure that the Single Cursor option under Tools menu is selected on the iDRAC Virtual Console client. For more information, see
the Integrated Dell Remote Access Controller (iDRAC) User’s Guide at dell.com/esmmanuals.
19 Why should the CSIOR be enabled?
The Collect System Inventory On Restart (CSIOR) option must be enabled so that Lifecycle Controller can automatically collect the
details of the hardware and software available on the system, update the database, and invoke part rmware update and hardware
conguration at system startup. If you do not enable CSIOR, you must boot into LC UI and exit to sync and update software or
hardware inventory.
20 Why are some features not accessible in Lifecycle Controller?
The features such as Lifecycle Log, Hardware Inventory (View and Export), Part Replacement, and vFlash SD card conguration
depend on the latest iDRAC rmware. Make sure that the latest iDRAC rmware with Enterprise license is installed.
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Troubleshooting and frequently asked questions