Users Guide
Use this feature to delete any sensitive data and conguration-related information when you need to:
• Retire a managed system.
• Reuse a managed system for a dierent application.
Deleting server information
1 Start Lifecycle Controller. For more information, see Starting Lifecycle Controller.
2 In the left pane, click Hardware Conguration, and then click Repurpose or Retire System.
3 On the Select Components page, select the features and components to delete from Server Features and Storage Components.
4 Click Next.
A summary of the features and components selected for deletion is displayed.
5 Read the information on the Summary page and click Finish.
6 The host server will turn o when the operation is completed, iDRAC will reset.
When the iDRAC is backed up, you must manually turn on the host server. If you select BIOS component for System Erase, a ag is set to
reset the BIOS to default during POST and the server turns o again.
Hardware diagnostics
It is recommended that you run diagnostics using the Hardware Diagnostics utility, as part of a regular maintenance plan to validate
whether or not the system and the attached hardware are functioning properly. As the diagnostics utility has a physical (as opposed to
logical) view of the attached hardware, it can identify hardware problems that the operating system and other online tools cannot identify.
You can use the hardware diagnostics utility to validate the memory, I/O devices, CPU, physical disk drives, and other peripherals.
Performing hardware diagnostics
To perform hardware diagnostics:
1 Start Lifecycle Controller. For more information, see Starting Lifecycle Controller.
2 In the left pane of Lifecycle Controller, click Hardware Diagnostics.
3 In the right pane, click Run Hardware Diagnostics.
The diagnostics utility is launched.
4 Follow the instructions on the screen.
When the tests are complete, results of the diagnostics tests are displayed on the screen. To resolve the problems reported in the test
results, search dell.com/support.
NOTE
: To close the Hardware Diagnostics page, restart the system, and press <F10> during POST to start Lifecycle
Controller.
SupportAssist Collection
If you have to work with Dell technical support on an issue with a server but the security policies restrict direct Internet connection, you
can provide technical support with necessary data to facilitate successful troubleshooting of the problem without having to install any
software or download tools from Dell and without having access to the Internet from the server operating system or Lifecycle Controller.
You can send the report from an alternate system and make sure that the data collected from your server is not viewable by unauthorized
individuals while sending it to technical support.
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