Concept Guide
• Revision number
NOTE: Conguration changes and rmware updates made within the operating system may not be properly reected in inventory
until a server restart is performed.
Event alerts
Alerts and actions can be set for certain events that occur on a managed system. An event occurs when the status of a system
component has changed to the predened condition. If an event matches an event lter and this lter is congured to generate an alert
(email, SNMP trap, or IPMI alert), an alert is sent to one or more congured destinations. If the same event lter is also congured to
perform an action (such as reboot, power cycle, or power o the system), the action is performed. You can set only one action for an
event.
SupportAssist Collection
SupportAssist Collection is used to provide information about health report of hardware, Operating System (OS), and software applications
installed on a server. This feature includes application information collected by Dell System E-Support Tool (DSET). This report is used by
administrators to resolve business-critical issues. Examples of data collected in the SupportAssist Collection are:
• Hardware inventory
• Information on the server, Lifecycle Controller, and its components
• BIOS order boot information
• Lifecycle Controller log entries
• Firmware-related information
• vFlash SD Card partition information
• TTY logs for PERC controllers and NVMe PCIe SSD drives
NOTE
: The Tech Support Report feature is renamed as SupportAssist Collection in the iDRAC web interface. This feature is still
referred as Embedded Tech Support Report in the RACADM and WS-MAN interfaces.
Out-of-band server performance monitoring
Using this feature, you can monitor the performance index of CPU, memory, and I/O. Intel ME supports Compute Usage Per Second
(CUPS) functionality for monitoring the performance. The monitoring is independent of the OS and does not use CPU resources. The Intel
ME displays a platform CUPS sensor that provides the computation, memory and I/O resource utilization value in the form of a platform
CUPS Index. iDRAC monitors this CUPS index for overall system utilization and also the instant value of CPU, Memory, and I/O utilization
index.
NOTE
: To use this feature, iDRAC enterprise license is required.
For more information about monitoring the out-of-band performance, see the Dell Base Metrics Prole and Dell Sensors Prole document
available at www.delltechcenter.com/systemsmanagement.
Maintain
Using various Lifecycle Controller-Remote Services capabilities, you can maintain the health of a system throughout its lifecycle. You can
use features such as remote rmware management, part replacement, server prole import or export, and provisioning server to maintain a
system using Lifecycle Controller-Remote Services.
Remote Services Features
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