Users Guide
Table Of Contents
- iDRAC 8/7 v2.50.50.50 User’s Guide
- Overview
- Benefits of using iDRAC with Lifecycle Controller
- Key features
- New in this release
- How to use this user guide
- Supported web browsers
- Supported OS, Hypervisors
- Managing licenses
- Licensed features in iDRAC7 and iDRAC8
- Interfaces and protocols to access iDRAC
- iDRAC port information
- Other documents you may need
- Social media reference
- Contacting Dell
- Accessing support content from the Dell EMC support site
- Logging in to iDRAC
- Logging in to iDRAC as local user, Active Directory user, or LDAP user
- Logging in to iDRAC using a smart card
- Logging in to iDRAC using Single Sign-On
- Accessing iDRAC using remote RACADM
- Accessing iDRAC using local RACADM
- Accessing iDRAC using firmware RACADM
- Accessing iDRAC using SMCLP
- Logging in to iDRAC using public key authentication
- Multiple iDRAC sessions
- Changing default login password
- Enabling or disabling default password warning message
- IP Blocking
- Invalid password credentials
- Setting up managed system and management station
- Setting up iDRAC IP address
- Setting up management station
- Setting up managed system
- Configuring supported web browsers
- Configuring Internet Explorer
- Configuring Mozilla Firefox
- Configuring web browsers to use virtual console
- Viewing localized versions of web interface
- Updating device firmware
- Updating firmware using iDRAC web interface
- Updating device firmware using RACADM
- Scheduling automatic firmware updates
- Updating firmware using CMC web interface
- Updating firmware using DUP
- Updating firmware using remote RACADM
- Updating firmware using Lifecycle Controller Remote Services
- Updating CMC firmware from iDRAC
- Viewing and managing staged updates
- Rolling back device firmware
- Backing up server profile
- Importing server profile
- Monitoring iDRAC using other Systems Management tools
- Configuring iDRAC
- Viewing iDRAC information
- Modifying network settings
- FIPS mode
- Configuring services
- Using VNC client to manage remote server
- Configuring front panel display
- Configuring time zone and NTP
- Setting first boot device
- Enabling or disabling OS to iDRAC Pass-through
- Obtaining certificates
- Configuring multiple iDRACs using RACADM
- Disabling access to modify iDRAC configuration settings on host system
- Viewing iDRAC and managed system information
- Viewing managed system health and properties
- Viewing system inventory
- Viewing sensor information
- Monitoring performance index of CPU, memory, and IO modules
- Checking the system for fresh air compliance
- Viewing historical temperature data
- Viewing network interfaces available on host OS
- Viewing FlexAddress mezzanine card fabric connections
- Viewing or terminating iDRAC sessions
- Setting up iDRAC communication
- Communicating with iDRAC through serial connection using DB9 cable
- Configuring BIOS for serial connection
- Enabling RAC serial connection
- Enabling IPMI serial connection basic and terminal modes
- Switching between RAC serial and serial console while using DB9 cable
- Communicating with iDRAC using IPMI SOL
- Communicating with iDRAC using IPMI over LAN
- Enabling or disabling remote RACADM
- Disabling local RACADM
- Enabling IPMI on managed system
- Configuring Linux for serial console during boot
- Supported SSH cryptography schemes
- Communicating with iDRAC through serial connection using DB9 cable
- Configuring user accounts and privileges
- Recommended characters in user names and passwords
- Configuring local users
- Configuring Active Directory users
- Prerequisites for using Active Directory authentication for iDRAC
- Supported Active Directory authentication mechanisms
- Standard schema Active Directory overview
- Configuring Standard schema Active Directory
- Extended schema Active Directory overview
- Configuring Extended schema Active Directory
- Extending Active Directory schema
- Installing Dell extension to the Active Directory users and computers snap-in
- Adding iDRAC users and privileges to Active Directory
- Configuring Active Directory with Extended schema using iDRAC web interface
- Configuring Active Directory with Extended schema using RACADM
- Testing Active Directory settings
- Configuring generic LDAP users
- Configuring iDRAC for Single Sign-On or smart card login
- Prerequisites for Active Directory Single Sign-On or smart card login
- Configuring iDRAC SSO login for Active Directory users
- Configuring iDRAC smart card login for local users
- Configuring iDRAC smart card login for Active Directory users
- Enabling or disabling smart card login
- Configuring iDRAC to send alerts
- Enabling or disabling alerts
- Filtering alerts
- Setting event alerts
- Setting alert recurrence event
- Setting event actions
- Configuring email alert, SNMP trap, or IPMI trap settings
- Configuring WS Eventing
- Configuring Redfish Eventing
- Monitoring chassis events
- Alerts message IDs
- Managing logs
- Monitoring and managing power
- Inventorying, monitoring, and configuring network devices
- Inventorying and monitoring network devices
- Inventorying and monitoring FC HBA devices
- Dynamic configuration of virtual addresses, initiator, and storage target settings
- Supported cards for IO Identity Optimization
- Supported NIC firmware versions for IO Identity Optimization
- Virtual or Flex Address and Persistence Policy behavior when iDRAC is set to Flex Address mode or Console mode
- System behavior for FlexAddress and IO Identity
- Enabling or disabling IO Identity Optimization
- Configuring persistence policy settings
- Managing storage devices
- Understanding RAID concepts
- Supported controllers
- Supported enclosures
- Summary of supported features for storage devices
- Inventorying and monitoring storage devices
- Viewing storage device topology
- Managing physical disks
- Managing virtual disks
- Managing controllers
- Configuring controller properties
- Importing or auto importing foreign configuration
- Clearing foreign configuration
- Resetting controller configuration
- Switching the controller mode
- 12 Gbps SAS HBA adapter operations
- Monitoring predictive failure analysis on drives
- Controller operations in non-RAID - HBA mode
- Running RAID configuration jobs on multiple storage controllers
- Managing PCIe SSDs
- Managing enclosures or backplanes
- Choosing operation mode to apply settings
- Viewing and applying pending operations
- Storage devices — apply operation scenarios
- Blinking or unblinking component LEDs
- Configuring and using virtual console
- Supported screen resolutions and refresh rates
- Configuring virtual console
- Previewing virtual console
- Launching virtual console
- Using virtual console viewer
- HTML5 based virtual console
- Synchronizing mouse pointers
- Passing all keystrokes through virtual console for Java or ActiveX plug-in
- Managing virtual media
- Installing and using VMCLI utility
- Managing vFlash SD card
- Configuring vFlash SD card
- Managing vFlash partitions
- Using SMCLP
- Using iDRAC Service Module
- Using USB port for server management
- Using iDRAC Quick Sync
- Deploying operating systems
- Troubleshooting managed system using iDRAC
- Using diagnostic console
- Viewing post codes
- Viewing boot and crash capture videos
- Viewing logs
- Viewing last system crash screen
- Viewing front panel status
- Hardware trouble indicators
- Viewing system health
- Generating SupportAssist Collection
- Checking server status screen for error messages
- Restarting iDRAC
- Erasing system and user data
- Resetting iDRAC to factory default settings
- Frequently asked questions
- Use case scenarios
- Troubleshooting an inaccessible managed system
- Obtaining system information and assess system health
- Setting up alerts and configuring email alerts
- Viewing and exporting Lifecycle log and System Event Log
- Interfaces to update iDRAC firmware
- Performing graceful shutdown
- Creating new administrator user account
- Launching server remote console and mounting a USB drive
- Installing bare metal OS using attached virtual media and remote file share
- Managing rack density
- Installing new electronic license
- Applying IO Identity configuration settings for multiple network cards in single host system reboot
You can generate a health report of the server and then export the report to a location on the management station (local) or to
a shared network location such as Common Internet File System (CIFS) or Network File Share (NFS). You can then share this
report directly with the Tech Support. To export to a network share such as CIFS or NFS, direct network connectivity to the
iDRAC shared or dedicated network port is required.
The report is generated in the standard ZIP format. The report contains information that is similar to the information available in
the DSET report such as:
● Hardware inventory for all components
● System, Lifecycle Controller, and component attributes
● Operating system and application information
● Active Lifecycle Controller logs (archived entries are not included)
● PCIe SSD logs
● Storage controller logs
NOTE: TTYLog collection for PCIe SSDs using the SupportAssist feature is not supported on Dell 12
th
generation
PowerEdge servers.
After the data is generated, you can view the data. It contains a bunch of XML files and log files. The data must be shared with
tech support to troubleshoot the issue.
Each time the data collection is performed, an event is recorded in the Lifecycle Controller log. The event includes information
such as the interface used, the date and time of export, and iDRAC user name.
You can generate the OS Application and Logs report in two ways:
●
Automatic — Using iDRAC Service Module that automatically invokes the OS Collector tool.
● Manual — By manually executing the OS Collector executable from the server OS. iDRAC exposes the OS Collector
executable to the server OS as a USB device with label DRACRW.
NOTE:
● OS Collector tool is not applicable for Dell Precision PR7910 systems.
● The OS log collection feature is not supported on CentOS operating system.
● In servers running Windows 2016 Nano edition, HardwareEvent.evtx viewer log is not generated by the OS
collector tool. To generate the HardwareEvent.evtx viewer log, run the command ~New-Item -Path HKLM:
\SYSTEM\ControlSet001\Services\EventLog\HardwareEvents~ before running the OS collector tool .
Before generating the health report, make sure:
● Lifecycle Controller is enabled.
● Collect System Inventory On Reboot (CSIOR) is enabled.
● You have Login and Server Control privileges.
Related concepts
Generating SupportAssist Collection automatically on page 287
Generating SupportAssist Collection manually on page 288
Generating SupportAssist Collection automatically
If iDRAC Service Module is installed and running, you can automatically generate the SupportAssist Collection. The iDRAC
Service Module invokes the appropriate OS collector file on the host operating system, collects the data, and transfers to
iDRAC. You can then save the data to the required location.
Generating SupportAssist Collection automatically using iDRAC web
interface
To generate the SupportAssist collection automatically:
1. In the iDRAC Web interface, go to Overview > Server > Troubleshooting > SupportAssist.
The SupportAssist page is displayed.
2. Select options for which you want to collect the data:
● Hardware
● OS and Application Data
Troubleshooting managed system using iDRAC
287