Users Guide

Table Of Contents
Troubleshooting managed system using
iDRAC
You can diagnose and troubleshoot a remote managed system using:
Diagnostic console
Post code
Boot and crash capture videos
Last system crash screen
System event logs
Lifecycle logs
Front panel status
Trouble indicators
System health
Related tasks
Using diagnostic console on page 282
Scheduling remote automated diagnostics on page 283
Viewing post codes on page 284
Viewing boot and crash capture videos on page 284
Viewing logs on page 284
Viewing last system crash screen on page 284
Viewing front panel status on page 285
Hardware trouble indicators on page 286
Viewing system health on page 286
Generating SupportAssist Collection on page 286
Topics:
Using diagnostic console
Viewing post codes
Viewing boot and crash capture videos
Viewing logs
Viewing last system crash screen
Viewing front panel status
Hardware trouble indicators
Viewing system health
Generating SupportAssist Collection
Checking server status screen for error messages
Restarting iDRAC
Erasing system and user data
Resetting iDRAC to factory default settings
Using diagnostic console
iDRAC provides a standard set of network diagnostic tools that are similar to the tools included with Microsoft Windows or
Linux-based systems. Using iDRAC Web interface, you can access the network debugging tools.
To access Diagnostics Console:
1. In the iDRAC Web interface, go to Overview > Server > Troubleshooting > Diagnostics.
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