Reference Guide

This operation generates a Job ID. Use this Job ID to check the status of the collect operation. To run
this operation, you must have the Server Control Commands permission.
● export — Exports the collected Tech Support Report data. To run this subcommand, you must have
the Execute Server Control Commands permission.
● getupdatetime — Gets the timestamp of the last operating system application data collection.
● updateosapp — Updates the operating system application data collection. To run this subcommand,
you must have the Execute Server Control Commands permission.
Synopsis
● To perform the technical support report operation by specifying the type of operation.
racadm techsupreport <tech support report command type>
● To collect the report data.
racadm techsupreport collect [-t <type of logs>]
● To export the collected report data.
racadm techsupreport export -l <CIFS or NFS share> -u <username> -p
<password>
● To get the timestamp of the last operating system application data collection.
racadm techsupreport getupdatetime
● To update the operating system application data collection.
racadm techsupreport updateosapp -t <type of OS App logs>
● To export the collected report data to local share.
racadm techsupreport export -f <filename>
Input
● -t — type of logs. You can specify any of the following values separated by a ‘,’ (comma)
○ SysInfo — System Information
○ OSAppNoPII — Filtered OS and Application data
○ OSAppAll — OS and Application data
○ TTYLog — TTYLog data
NOTE:
○ For updating the operating system application data collection, enter the value OSAppNoPII or
OSAppAll to the -t option.
○ If no value is specified then system information data is collected.
○ To perform the Oslog collection, make sure that ISM is installed and running.
○ TTYLog includes PCIeSSD data.
● -l — network share location to export the report
● -u — user name for the remote share to export the report
● -p — password for the remote share to export the report
● -f— target filename for the exported log.
Examples
● To collect the system information data.
racadm techsupreport collect —t <type of logs>
● To collect the system information and TTYLog data.
racadm techsupreport collect -t SysInfo,TTYLog
RACADM Subcommand Details 103