Users Guide

Use case scenarios
This section helps you in navigating to specic sections in the guide to perform typical use case scenarios.
Topics:
• Troubleshooting an inaccessible managed system
• Obtaining system information and assess system health
• Setting up alerts and conguring email alerts
• Viewing and exporting Lifecycle log and System Event Log
• Interfaces to update iDRAC rmware
• Performing graceful shutdown
• Creating new administrator user account
• Launching server remote console and mounting a USB drive
• Installing bare metal OS using attached virtual media and remote le share
• Managing rack density
• Installing new electronic license
• Applying IO Identity conguration settings for multiple network cards in single host system reboot
Troubleshooting an inaccessible managed system
After receiving alerts from OpenManage Essentials, Dell Management Console, or a local trap collector, ve servers in a data center are not
accessible with issues such as hanging operating system or server. Need to identify the cause to troubleshoot and bring up the server using
iDRAC.
Before troubleshooting the inaccessible system, make sure that the following prerequisites are met:
• Enable last crash screen
• Alerts are enabled on iDRAC
To identify the cause, check the following in the iDRAC web interface and re-establish the connection to the system:
NOTE
: If you cannot access the iDRAC web interface, go to the server, access the LCD panel, write down the IP address or the
host name, and then perform the following operations using iDRAC web interface from your management station:
• Server’s LED status — Blinking amber or Solid amber.
• Front Panel LCD status or error message — Amber LCD or error message.
• Operating system image is seen in the Virtual Console. If you can see the image, reset the system (warm boot) and log in again. If you
are able to log in, the issue is xed.
• Last crash screen.
• Boot capture video.
• Crash capture video.
• Server Health status — Red x icons for the system components with issues.
• Storage array status — Possible array oine or failed
• Lifecycle log for critical events related to system hardware and rmware and the log entries that were logged at the time of system
crash.
25
Use case scenarios 331