Users Guide

Troubleshooting managed system using iDRAC

You can diagnose and troubleshoot a remote managed system using:

• Diagnostic console

• Post code

• Boot and crash capture videos

• Last system crash screen

• System event logs

• Lifecycle logs

• Front panel status

• Trouble indicators

• System health

Topics:

• Using diagnostic console

• Viewing post codes

• Viewing boot and crash capture videos

• Viewing logs

• Viewing last system crash screen

• Viewing front panel status

• Hardware trouble indicators

• Viewing system health

• Generating SupportAssist Collection

• Checking server status screen for error messages

• Restarting iDRAC

• Erasing system and user data

• Resetting iDRAC to factory default settings