Users Guide

Using GUI Console Redirection 219
Why doesn’t the mouse sync
under the Linux text
console (either in Dell
Unified Server
Configurator (USC), Dell
Lifecycle Controller or in
Dell Unified Server
Configurator Lifecycle
Controller Enabled
(USC-LCE)?
Virtual KVM requires the USB mouse driver, but
the USB mouse driver is available only under the
X-Window operating system.
I am still having issues with
mouse synchronization.
Ensure that the correct mouse is selected for your
operating system before starting a console
redirection session.
Ensure that the Single Cursor option under Tools
in the iDRAC6 KVM menu is selected on the iDRAC6
KVM client. The default is two cursor mode.
Why can't I use a keyboard
or mouse while installing a
Microsoft operating system
remotely by using iDRAC6
Console Redirection?
When you remotely install a supported Microsoft
operating system on a system with Console Redirection
enabled in the BIOS, you receive an EMS Connection
Message that requires that you select OK before you
can continue. You cannot use the mouse to select OK
remotely. You must either select OK on the local
system or restart the remotely managed server, reinstall,
and then turn Console Redirection off in the BIOS.
This message is generated by Microsoft to alert the user
that Console Redirection is enabled. To ensure that
this message does not appear, always turn off Console
Redirection in the BIOS before installing an operating
system remotely.
Why doesn’t the Num Lock
indicator on my
management station reflect
the status of the Num Lock
on the remote server?
When accessed through the iDRAC6, the Num Lock
indicator on the management station does not
necessarily coincide with the state of the Num Lock on
the remote server. The state of the Num Lock is
dependent on the setting on the remote server when
the remote session is connected, regardless of the state
of the Num Lock on the management station.
Table 10-8. Using Console Redirection: Frequently Asked Questions (continued)
Question Answer