Users Guide

192 Configuring and Using Virtual Media
Frequently Asked Questions
Table 10-4 lists frequently asked questions and answers.
Table 10-4. Using Virtual Media: Frequently Asked Questions
Question Answer
Sometimes, I notice my Virtual
Media client connection drop.
Why?
When a network timeout occurs, the iDRAC6
firmware drops the connection, disconnecting the
link between the server and the Virtual Drive.
If the Virtual Media configuration settings are
changed in the iDRAC6 Web-based interface or
by local RACADM commands, any connected
media is disconnected when the configuration
change is applied.
To reconnect to the Virtual Drive, use the Virtual
Media wizard.
Which operating systems
support the iDRAC6?
See "Supported Operating Systems" for a list of
supported operating systems.
Which Web browsers support
the iDRAC6?
See "Supported Web Browsers" for a list of
supported Web browsers.
Why do I sometimes lose my
client connection?
• You can sometimes lose your client connection if
the network is slow or if you change the CD in
the client system CD drive. For example, if you
change the CD in the client system’s CD drive,
the new CD might have an autostart feature.
If this is the case, the firmware can time out and
the connection can be lost if the client system
takes too long before it is ready to read the CD.
If a connection is lost, reconnect from the GUI
and continue the previous operation.
• When a network timeout occurs, the iDRAC6
firmware drops the connection, disconnecting
the link between the server and the Virtual
Drive. Also, someone may have altered the
Virtual Media configuration settings in the Web
interface or by entering RADACM commands.
To reconnect to the Virtual Drive, use the
Virtual Media feature.