Users Guide

220 Using GUI Virtual Console
second user. During the time that two sessions are concurrently active, the
first user sees a message in the upper-right corner of the screen that identifies
that the second user has an active session.
If the neither the first or second user has administrator privileges, termination
of the first user's active session automatically results in termination of the
second user's session.
Clear Your Browser’s Cache
If you encounter issues when operating the Virtual Console, (out of range
errors, synchronization issues, and so on) clear the browser’s cache to
remove/delete any old versions of the viewer that may be stored on the system
and try again.
To clear older versions of Active-X viewer for IE7, do the following:
1
Close the Video Viewer and Internet Explorer browser.
2 Open the Internet Explorer browser again and go to Internet Explorer 
Tools
 Manage Add-ons and click Enable or Disable Add-ons . The
Manage Add - ons window is displayed.
3 Select Add-ons that have been used by Internet Explorer from the Show
drop-down menu.
4 Delete DELL IDRAC AVCView .
To clear older versions of Active-X viewer for IE8, do the following:
1
Close the Video Viewer and Internet Explorer browser.
2 Open the Internet Explorer browser again and go to Internet Explorer 
Tools
 Manage Add-ons and click Enable or Disable Add-ons . The
Manage Add - ons window is displayed.
3 From the Show drop-down menu, select All add-ons .
4 Select the DELL IDRAC AVCView and click the More Information link.
5 Click Remove from the More Information window.
6 Close the More Information and the Manage Add - ons windows.
To clear older versions of Java viewer in Windows or Linux, do the
following:
1
At the command prompt, run javaws -viewer .
The
Java Cache Viewer is displayed.