Users Guide

Using GUI Virtual Console 235
The console window is garbled. The Virtual Console viewer on Linux
requires a UTF-8 character set. Check your
locale and reset the character set if needed.
See "Setting the Locale in Linux" on page 71
for more information.
Why do I get a blank screen on the
managed server when loading the
Windows 2000 operating system?
The managed server does not have the
correct ATI video driver. Update the video
driver.
Why doesn’t the mouse sync in DOS
when performing Virtual Console?
The Dell BIOS is emulating the mouse
driver as a PS/2 mouse. By design, the PS/2
mouse uses relative position for the mouse
pointer, which causes the lag in syncing.
iDRAC6 has a USB mouse driver, which
allows absolute position and closer tracking
of the mouse pointer. Even if iDRAC6
passes the USB absolute mouse position to
the Dell BIOS, the BIOS emulation would
convert it back to relative position and the
behavior would remain. To fix this problem,
set the mouse mode to USC/Diags in the
Configuration screen.
Why doesn’t the mouse sync under the
Linux text console(either in Dell
Unified Server Configurator (USC),
Dell Lifecycle Controller (LC) or in
Dell Unified Server Configurator
Lifecycle Controller Enabled (USC-
LCE)?
Virtual Console requires the USB mouse
driver, but the USB mouse driver is available
only under the X-Window operating system.
Table 10-7. Using Virtual Console: Frequently Asked Questions
(continued)
Question Answer