Users Guide
182 Configuring iDRAC6 for Single Sign-On and Smart Card Login
Unable to Log into iDRAC6 as an Active Directory User
• If you cannot log into iDRAC6 as an Active Directory user, try to log
into iDRAC6 without enabling the Smart Card logon. You can disable the
Smart Card logon through RACADM using the following command:
racadm config –g cfgSmartCard –o
cfgSmartCardLogonEnable 0
• For 64–bit Windows platforms, iDRAC6 authentication plug–in is not
installed properly if a 64–bit version of Microsoft Visual C++ 2005
Redistributable Package is deployed. You need to deploy the 32–bit version
of Microsoft Visual C++ 2005 Redistributable Package for the plug–in to
install and run properly.
• If you receive the following error message
"
Not able to load the
Smart Card Plug–in. Please check your IE settings
or you may have insufficient privileges to use the
Smart Card Plug–in
"
, then install the Microsoft Visual C++ 2005
Redistributable Package. This file is available on the Microsoft Website at
microsoft.com
. Two distributed versions of the C++ Redistributable
Package have been tested and they allow the Dell Smart Card plug–in to
load:
• Ensure that iDRAC6 time and the domain controller time at the domain
controller server are within 5 minutes of each other for Kerberos
authentication to work. See
iDRAC6 time
on the
System
iDRAC
Settings
Properties
Remote Access Information
page, and the
domain controller time by right clicking on the time in the bottom right
hand corner of the screen. The timezone offset is displayed in the pop up
Table 7-1. Distributed Versions of the C++ Redistributable Package
Redistributable
Package File Name
Version Release Date Size Description
vcredist_x86.exe 6.0.2900.2180 March 21, 2006 2.56 MB MS
Redistributable
2005
vcredist_x86.exe 9.0.21022.8 November 7, 2007 1.73 MB MS
Redistributable
2008