Users Guide

Table Of Contents
Using GUI Virtual Console 227
Why doesn’t the mouse sync in DOS
when performing Virtual Console?
The Dell BIOS is emulating the mouse
driver as a PS/2 mouse. By design, the PS/2
mouse uses relative position for the mouse
pointer, which causes the lag in syncing.
iDRAC6 has a USB mouse driver, which
allows absolute position and closer tracking
of the mouse pointer. Even if iDRAC6
passes the USB absolute mouse position to
the Dell BIOS, the BIOS emulation would
convert it back to relative position and the
behavior would remain. To fix this problem,
set the mouse mode to USC/Diags in the
Configuration screen.
Why doesn’t the mouse sync under the
Linux text console(either in Dell
Unified Server Configurator (USC),
Dell Lifecycle Controller (LC) or in
Dell Unified Server Configurator
Lifecycle Controller Enabled (USC-
LCE)?
Virtual Console requires the USB mouse
driver, but the USB mouse driver is available
only under the X-Window operating system.
I am still having issues with mouse
synchronization.
Ensure that the correct mouse is selected for
your operating system before starting a
Virtual Console session.
Ensure that Synchronize Mouse is checked
in the Mouse menu. Press <Alt><M> or
select Mouse Synchronize mouse to
toggle mouse synchronization. When
synchronization is enabled, a check mark
appears next to the selection in the Mouse
menu.
Table 10-9. Using Virtual Console: Frequently Asked Questions
(continued)
Question Answer