Users Guide

300 Recovering and Troubleshooting the Managed Server
iDRAC6 does not
boot.
Remove and reinsert the server.
Check the CMC Web interface to see if iDRAC6 appears as an
upgradable component. If it does, follow the instructions in
"Updating iDRAC6 Firmware Using the CMC."
If this does not correct the problem, contact Technical Support.
When attempting
to boot the
managed server,
the power
indicator is green,
but there is no
POST or no video
at all.
This can happen if any of the following conditions is true:
• Memory is not installed or is inaccessible.
• The CPU is not installed or is inaccessible.
• The video riser card is missing or improperly connected.
Also, look for error messages in the iDRAC6 log from the iDRAC6
Web interface or from the LCD.
Table 17-17. Frequently Asked Questions/Troubleshooting (continued)
Question Answer