iDRAC Service Module 2.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Introduction........................................................................................................... 6 New in this release................................................................................................................................ 6 iDRAC Service Module monitoring features.........................................................................................6 Operating system information......................................................................
Silent installation........................................................................................................................... 20 Uninstalling the iDRAC Service Module on Linux operating system................................................ 20 Uninstalling the iDRAC Service Module using the uninstall script.............................................. 20 Uninstalling the iDRAC Service Module using the RPM command............................................
9 Linux installer packages....................................................................................
Introduction 1 This guide provides information and step-by-step instructions on how to install iDRAC Service Module on the supported operating systems. The Integrated Dell Remote Access Controller(iDRAC) Service Module is a lightweight optional software application that can be installed on Dell’s 12th generation of PowerEdge servers or later.
Operating system information Server Administrator currently shares operating system information and host name with iDRAC. The iDRAC Service Module provides similar information such as host OS name, server host IP address information, OS version, Fully Qualified Domain Name (FQDN) with iDRAC. The network interfaces on the host OS are also displayed. By default, this monitoring feature is enabled. This feature is available even if Server Administrator is installed on the host OS.
Automatic Technical Support Report collection The Technical Support Report (TSR) feature in iDRAC collects information about the hardware, OS and relevant application data and compresses this information. Currently, you have to manually run the OS Collector tool to generate the TSR. Using iDRAC Service Module 2.0 or later versions, the OS Collector tool automatically collects relevant OS and hardware information. Automatic Support Log collection including OS and Application Information Collection with TSR.
Instrumentation Providers 13th generation Prepare to Remove NVMe device through iDRAC Yes Yes Yes* 13th generation Automating Technical Support Report OS collection Yes Yes No * — The Prepare to Remove NVMe device through iDRAC feature is supported only on VMware ESXi 6.0 and not on any other versions of VMware ESXi operating systems.
• Using the following links: – For all Enterprise Systems Management documents — Dell.com/SoftwareSecurityManuals – For OpenManage documents — Dell.com/OpenManageManuals – For Remote Enterprise Systems Management documents — Dell.com/esmmanuals – For OpenManage Connections Enterprise Systems Management documents — Dell.com/ OMConnectionsEnterpriseSystemsManagement – For Serviceability Tools documents — Dell.com/ServiceabilityTools – For OpenManage Connections Client Systems Management documents — Dell.
Preinstallation setup 2 Ensure that you assess the following before installing the iDRAC Service Module: • Dell’s 12th generation of PowerEdge or later servers. For the list of supported platforms, see Supported platforms. • Minimum firmware version — For iDRAC7 – 1.57.57 or later and for iDRAC8 – 2.00.00.00 or later. NOTE: If you install iDRAC Service Module 2.0 or later on iDRAC7 1.5x.5x, you cannot use the new features provided by iDRAC Service Module 2.0 or later versions.
• Microsoft Windows Server 2008 R2 SP1 • Microsoft Windows 2012 • Microsoft Windows 2012 R2 • Red Hat Enterprise Linux 6.5 • Red Hat Enterprise Linux 6.7 • Red Hat Enterprise Linux 7 • Red Hat Enterprise Linux 7.1 • SUSE Linux Enterprise Server 11 SP3 • SUSE Linux Enterprise Server 11 SP4 • SUSE Linux Enterprise Server 12 • VMware ESXi 5.1 U2 • VMware ESXi 5.1 U3 • VMware ESXi 5.5 U2 • VMware ESXi 5.5 U3 • VMware ESXi 6.0 • VMware ESXi 6.0 U1 • Citrix XenServer 6.
Dell 13th generation PowerEdge servers Dell 12th generation PowerEdge servers R530 XD, R730, R730 XD, R630, T630, R230, R330, R430, R530, R930, T130, T330, T430, M630, M830, FC430, FC630, FC830, C4130, C6230 M820, M620, M520, M820, M820, M620, M520, M420, R220, R320, R420, R520, R620, R720, R720 XD, R820, R920, T320, T420, T620 System requirements • One of the supported operating systems. For more information on supported operating systems, see Supported operating systems. • Minimum 2GB RAM.
Installing the iDRAC Service Module on Microsoft Windows operating systems 3 The iDRAC Service Module installer installs all the features on the supported operating system and enables all the features by default. Installing the iDRAC Service Module on Microsoft Windows operating systems The iDRAC Service Module installer for the supported operating systems is available on the Systems Management Tools and Documentation DVD. You can also download the iDRAC Service Module installer from dell.
NOTE: You can also create a custom group in the Application and Services Log folder by selecting the Custom option in the Lifecycle Controller Log Replication window. The Ready to Install the Program is displayed. 5. Click Install to continue with the installation. You can also click Back to change the preferences. The iDRAC Service Module is successfully installed. 6. Click Finish.
NOTE: You can also create a custom group in the Application and Services Log folder by selecting the Custom option in the Lifecycle Controller Log Replication window. NOTE: You may have to restart the system in the following scenarios: • • If you switch between Typical (Windows Logs/System) and Custom options. If you switch from one custom folder to another folder. The Ready to install screen is displayed. 6. Click Install to continue the process. You can also click Back to change the preferences.
NOTE: You can view the iDRAC Service Module logs in the Application group of the Windows Logs folder in the Windows Event Viewer.
Installing iDRAC Service Module on supported Linux operating system 4 The complete iDRAC Service Module is packaged in a single Red Hat Package Manager (rpm). The package, accompanied by a shell script can install, uninstall, or enable/disable the features available. As the Installer on Linux is a single rpm install, there is no granular install support. You can enable/disable the features through the scripted installs only.
Executable Commands Package Name /sys fileSystem grep grep cut, cat, echo, pwd, coreutils lsusb usbutils find findutils Shell Script commands bash ifconfig net-tools ping Iputils chkconfig RedHat Enterprise Linux • chkconfig SUSE Linux Enterprise Server • install_initd aaa_base RedHat Enterprise Linux • redhat-lsb-core SUSE Linux Enterprise Server • insserv /etc/init.d/ipmi OpenIPMI Systemctl systemd Installing The iDRAC Service Module on Linux operating system 1.
NOTE: Use the systemctl status dcismeng.service command instead of the init.d command to check if the iDRAC Service Module is installed on RedHat Enterprise Linux 7 or SUSE Linux Enterprise 12 operating system. Silent installation You can install the iDRAC Service Module silently in the background without a user console. This can be achieved by using setup.sh with parameters. The parameters that can be passed to use setup.sh are: Parameter Description -h Help: Displays the help.
Installing the iDRAC Service Module on VMware ESXi 5 VMware ESXi is factory-installed on some systems. For a list of these systems, see the latest Systems Software Support Matrix at dell.com/support/home. The iDRAC Service module is available as a .zip file for installing on systems running VMware ESXi operating system. The .zip file follows the naming convention ISM-Dell-Web-2.2.0-.VIBi.zip, where is the supported ESXi version.
5. Type the root username and password of the ESXi host when prompted. The command output displays a successful or a failed update. 6. Restart the ESXi host system. To get or list the information about the installed VIBs, use esxcli --server software vib get or software vib list. Using the VMware vSphere Management Assistant The vSphere Management Assistant (vMA) allows administrators and developers to run scripts and agents to manage ESXi systems. For more information on vMA, see http://vmware.
8. 9. Click Baselines and Groups. Click create from Baselines tab, mention baseline name and select Host Extension as baseline type. Complete the rest as per instructions. 10. Click Admin View. 11. Click Add to Baseline (against the uploaded patch name) and select the baseline name that you have created in step 8. 12. Click Compliance view. Select the Update Manager tab. Click Attach and select the Extension Baseline created in step 8 and follow the instructions. 13.
12. iDRAC Service Module is displayed. NOTE: For more information on Power CLI, see the VMWare official website.
Installing the iDRAC Service Module on Citrix XenServer 6 The iDRAC Service Module is installed on Citrix XenServer using the Supplemental Pack. The Supplemental Pack for Citrix XenServer can be installed in two ways: • On a running system • During the installation Installing the iDRAC Service Module on Citrix XenServer on a running system To install the Supplemental Pack for Citrix XenServer 6.x on a running system: 1.
Installing the iDRAC Service Module on Citrix XenServer during XenServer installation To install the Supplemental Pack for Citrix XenServer during the installation of XenServer: 1. Start the installation of XenServer as usual and follow the instructions on the screen. 2. One of the early questions during the installation process of XenServer is if you want to install any Supplemental Packs, click Yes and continue with the installation process. 3.
Configuring the iDRAC Service Module 7 You can configure the iDRAC Service Module using the: • iDRAC web interface • RACADM CLI command • WSMAN command Configuring The iDRAC Service Module From iDRAC Web Interface To use the iDRAC Service Module from the iDRAC Web interface, go to Overview → Server → Service Module. Configuring the iDRAC Service Module from RACADM The iDRAC Service Module can be accessed and configured through RACADM CLI commands.
To set or configure the features, use racadm set idrac.servicemodule. . NOTE: The name of the feature or the attribute listed starting from an # symbol cannot be modified. To use the iDRAC Service Module from RACADM, see the objects in the Service Module group in the RACADM Command Line Reference Guide for iDRAC8 and CMC available at dell.com/support/home.
Frequently asked questions 8 This section lists some frequently asked questions about the iDRAC Service Module. Do I need to uninstall Open Manage Server Administrator before installing or running the iDRAC Service Module? No. Before you install or run the iDRAC Service Module, ensure that you have stopped the features of Server Administrator that the iDRAC Service Module provide. NOTE: Uninstalling the Server Administrator is not required.
Whenever I try to install the iDRAC Service Module, it shows an error message This is not a supported server. Consult the User Guide for additional information about the supported servers. What should I do now? Before installing the iDRAC Service Module, ensure that the server or the system on which the iDRAC Service Module is to be installed is a Dell’s 12th generation PowerEdge server or later. Also make sure that you have a 64-bit system.
Whenever I try to install the iDRAC Service Module, an error message This operating system is not supported is displayed. The iDRAC Service Module can be installed only on the supported operating systems. For information on operating systems that are supported, see Supported operating systems.
For example, you may not be able to enable a feature using the RACADM CLI commands, that was disabled from the Graphical User Interface during iDRAC Service Module installation.
Linux installer packages 9 The installer packages for the supported Linux OS are provided here: Supported Linux Operating System Installer Packages Red Hat Enterprise Linux 6 SYSMGMT\iSM\linux\RHEL6\x86_64\dcism-2.2.0.el5.x86_64.rpm Red Hat Enterprise Linux 7 SYSMGMT\iSM\linux\RHEL7\x86_64\dcism-2.2.0.el7.x86_64.rpm SUSE Linux Enterprise Server 11 SYSMGMT\iSM\linux \SLES11\x86_64\dcism-2.2.0.sles11.x86_64.rpm SUSE Linux Enterprise Server 12 SYSMGMT\iSM\linux \SLES12\x86_64\dc
