Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 4.0.1 User’s Guide
- Contents
- Introduction
- Preinstallation setup
- Installing iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC Enterprise or Datacenter or iDRAC Express on Microsoft Windows and Linux
- Installing iDRAC Service Module on Microsoft Windows operating systems
- Silent installation of iDRAC Service Module on Microsoft Windows
- Modifying iDRAC Service Module components on Microsoft Windows operating systems
- Repairing iDRAC Service Module running on Microsoft Windows operating systems
- Uninstalling iDRAC Service Module running on Microsoft Windows operating systems
- Installing the iDRAC Service Module on VMware ESXi
- Installing iDRAC Service Module on supported Linux operating systems
- Installing iDRAC Service Module when System Configuration Lock Down Mode is enabled in iDRAC
- Configuring iDRAC Servcie Module
- Security configurations and compatibility
- iSM monitoring features
- S.M.A.R.T monitoring
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic system recovery
- Windows Management Instrumentation Providers
- Prepare to remove a NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- Accessing iDRAC via GUI, WS-Man, Redfish, and Remote RACADM
- In-Band support for iDRAC SNMP alerts
- Enable WS-Man remotely
- Autoupdating iSM
- FullPowerCycle
- SupportAssist on the box
- Configuring the In-Band SNMP Get feature—Linux
- Configuring the In-Band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Single sign-on to iDRAC UI from host operating system administrators desktop
- IPv6 communication between iSM and iDRAC over OS-BMC Passthru
- Frequently asked questions
- Linux and Ubuntu installer packages
- Resources and support
- Contacting Dell EMC
iDRAC Service Module SupportAssist disk Auto Dispatch
If the server encounters a PDR16 and PDR63, Dell EMC support emails you notice of the predictive failure or a bad disk block
on an SSD subject to the prevailing licensing terms and conditions. Once you receive the email, you must follow up and provide
the service address to Dell EMC support for the delivery of the dispatched parts.
Configuring the In-Band SNMP Get feature—Linux
Install and configure net-snmp package to accept SNMP requests from remote systems. This feature is disabled by default.
To install the In-Band SNMP get feature through setup.sh installer, complete the following tasks:
1. To start the iSM installation, execute ./setup.sh at the command line.
2. Read and accept the license agreement to proceed with the installation.
A list of features is displayed.
3. To select the Access via SNMP Get sub-option under the iDRAC access via Host OS feature, enter 4.c and press Enter.
4. After the feature is enabled, enter I and press Enter, to start the installation process of the selected features.
5. After the installation is completed, start the iDRAC Service Module process.
If the SNMP Agent service is not enabled on iDRAC, iSM configures and enables the SNMP Agent.
6. To view the SNMP Agent properties, go to Settings on the iDRAC GUI.
7. Click iDRAC Service Module Setup.
8. Under Monitoring session, verify that the SNMP Get via Host OS option is enabled.
9. Open a new ‘PuTTY Configuration’ window, provide your Host Name IP address, and click Open.
10. Click Yes to enable the PuTTY Security Alert.
11. Log in to iDRAC using the proper credentials.
12. Type racadm get iDRAC.ServiceModule.HostSNMPGet and enter.
Verify that HostSNMPGet is enabled.
If the In-Band SNMP Get feature is not enabled during iDRAC Service Module installation, you can enable it using the
following iDRAC UI or the RACADM commands:
● Through the iDRAC UI—iDRAC Settings->Settings->iDRAC Service Module Setup->Enable SNMP Get via Host
OS->Enable or Disable
● Through the RACADM—racadm set idrac.servicemodule.HostSnmpGet "Enabled"or "Disabled"
When the SNMP Get feature is enabled, it creates an iDRAC account iSMSnmpUser for SNMPv3 support internally. If the
account already exists, iSM logs the following error message and the feature is disabled.
Unable to create the user \"iSMSnmpUser"\ on iDRAC because the username already
exists. The SnmpGet via Host OS feature will be disabled.
In such cases, you must remove the “iSMSnmpUser” in iDRAC and disable and enable the Enable SNMP Get via Host OS
feature on the iDRAC UI once again. The iSMSnmpUser account created by iSM is deleted when the feature is disabled or
iSM is uninstalled. The SNMP Get feature does not work when the maximum number of iDRAC accounts are created (16)
and there are no further slots.
Configuring the In-Band SNMP Get feature—
Windows
The In-Band SNMP Get feature allows you to query the system management data over the SNMP service on the host operating
system. The host SNMP services must be enabled and configured as a prerequisite for this feature.
The SNMP service on the iDRAC must be enabled. If it is not enabled, then iDRAC Service Module will enable and configure the
SNMP service on the iDRAC. This feature can be enabled or disabled using any of the iDRAC interfaces or the installer.
This feature supports SNMP v1 and v2 on Microsoft Windows operating systems and SNMP v1, v2, and v3 on Linux operating
systems.
NOTE: iDRAC Service Module supports only the iDRAC SNMP OID 1.3. 6.1. 4.1.674.10892.5.
iSM monitoring features 37