Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.6 User’s Guide
- Introduction
- Preinstallation setup
- Installing iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC Enterprise or Datacenter or iDRAC Express on Microsoft Windows and Linux
- Installing iDRAC Service Module on Microsoft Windows operating systems
- Silent installation of iDRAC Service Module on Microsoft Windows
- Modifying iDRAC Service Module components on Microsoft Windows operating systems
- Repairing iDRAC Service Module running on Microsoft Windows operating systems
- Uninstalling iDRAC Service Module running on Microsoft Windows operating systems
- Installing the iDRAC Service Module on VMware ESXi
- Installing iDRAC Service Module on supported Linux operating systems
- Installing iDRAC Service Module when System Configuration Lock Down Mode is enabled in iDRAC
- Configuring iDRAC Servcie Module
- Security configurations and compatibility
- iSM monitoring features
- S.M.A.R.T monitoring
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic system recovery
- Windows Management Instrumentation Providers
- Prepare to remove a NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- Accessing iDRAC via GUI, WS-Man, Redfish, and Remote RACADM
- In-Band support for iDRAC SNMP alerts
- Enable WS-Man remotely
- Autoupdating iSM
- FullPowerCycle
- SupportAssist on the box
- Configuring the In-Band SNMP Get feature—Linux
- Configuring the In-Band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Single sign-on (SSO) to iDRAC UI from host operating system administrators desktop
- IPv6 communication between iSM and iDRAC over OS-BMC Passthru
- Frequently asked questions
- Linux and Ubuntu installer packages
- Resources and support
- Contacting Dell EMC

Table 2. Supported platforms on iDRAC Service Module
yx5x PowerEdge servers yx4x PowerEdge servers yx3x PowerEdge servers yx2x PowerEdge servers
R640 T630
R740
R740xd
R940
T440
T640
Coexistence of OpenManage Server Administrator and
iDRAC Service Module
OpenManage Server Administrator (OMSA) and iDRAC Service Module (iSM) can coexist on a single system. If you enable the
monitoring features during the iSM installation, and, after the installation is complete, if the iSM detects the presence of OMSA,
iSM disables the AutoSystemRecovery and Lifecycle Log Replication features that overlap. If the OMSA service stops, the iSM
features that had been disabled are enabled.
NOTE: The overlapping features are AutoSystemRecovery and Lifecycle Log Replication.
Software availability
iDRAC Service Module software is available on:
● Dell EMC OpenManage Systems Management Tools and Documentation DVD
● Dell.com/support
Downloading iSM
To download the iSM:
1. Go to Dell.com/support.
2. In the support site, click Browse all products > Software > Enterprise Systems Management > Remote Enterprise
Systems Management > iDRAC Service Module > iDRAC Service Module - Current Versions > Drivers and
Downloads.
Accessing support content from the Dell EMC support
site
Access supporting content related to an array of systems management tools using direct links, going to the Dell EMC support
site, or using a search engine.
● Direct links:
○ For Dell EMC Enterprise Systems Management and Dell EMC Remote Enterprise Systems Management—https://
www.dell.com/esmmanuals
○ For Dell EMC Virtualization Solutions—https://www.dell.com/SoftwareManuals
○ For Dell EMC OpenManage—https://www.dell.com/openmanagemanuals
○ For iDRAC—https://www.dell.com/idracmanuals
○ For Dell EMC OpenManage Connections Enterprise Systems Management—https://www.dell.com/
OMConnectionsEnterpriseSystemsManagement
○ For Dell EMC Serviceability Tools—https://www.dell.com/serviceabilitytools
8
Introduction