Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.6 User’s Guide
- Introduction
- Preinstallation setup
- Installing iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC Enterprise or Datacenter or iDRAC Express on Microsoft Windows and Linux
- Installing iDRAC Service Module on Microsoft Windows operating systems
- Silent installation of iDRAC Service Module on Microsoft Windows
- Modifying iDRAC Service Module components on Microsoft Windows operating systems
- Repairing iDRAC Service Module running on Microsoft Windows operating systems
- Uninstalling iDRAC Service Module running on Microsoft Windows operating systems
- Installing the iDRAC Service Module on VMware ESXi
- Installing iDRAC Service Module on supported Linux operating systems
- Installing iDRAC Service Module when System Configuration Lock Down Mode is enabled in iDRAC
- Configuring iDRAC Servcie Module
- Security configurations and compatibility
- iSM monitoring features
- S.M.A.R.T monitoring
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic system recovery
- Windows Management Instrumentation Providers
- Prepare to remove a NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- Accessing iDRAC via GUI, WS-Man, Redfish, and Remote RACADM
- In-Band support for iDRAC SNMP alerts
- Enable WS-Man remotely
- Autoupdating iSM
- FullPowerCycle
- SupportAssist on the box
- Configuring the In-Band SNMP Get feature—Linux
- Configuring the In-Band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Single sign-on (SSO) to iDRAC UI from host operating system administrators desktop
- IPv6 communication between iSM and iDRAC over OS-BMC Passthru
- Frequently asked questions
- Linux and Ubuntu installer packages
- Resources and support
- Contacting Dell EMC

Introduction
The iDRAC Service Module (iSM) is a lightweight software module that you can install on yx2x or later PowerEdge servers. The
iSM complements iDRAC interfaces—the user interface (UI), RACADM CLI, Redfish, and Web Services-Management (WS-Man)
—with additional monitoring data. You can configure the iSM features from within the supported operating system depending
on the features you install and the unique integration needs of your environment.
Topics:
• What’s new
• Operating system supported features matrix
• Supported platforms on iDRAC Service Module
• Coexistence of OpenManage Server Administrator and iDRAC Service Module
• Software availability
• Downloading iSM
• Accessing support content from the Dell EMC support site
• Software license agreement
What’s new
New supported operating systems
iDRAC Service Module 3.6 supports the following operating systems:
● Red Hat Enterprise Linux 8.3
● Red Hat Enterprise Linux 7.9
● SUSE Linux Enterprise Server 15 SP2
● Ubuntu server 20.04 LTS
● VMware ESXi 7.0 U1
● VMware ESXi 7.0 U2
New and enhanced features
The following are the new and enhance features of iDRAC Service Module 3.6:
● Secure loading of libraries to prevent preloading on Linux and VMware ESXi.
● Monitoring of S.M.A.R.T attributes of chipset SATA devices under software RAID controller.
● Inclusion of Chipset SATA device's historic S.M.A.R.T log files into SupportAssist Collection.
● SupportAssist Auto Dispatch for disks for two events for VMware ESXi:
○ Predictive failure reported for physical disk.
○ A bad disk block on <device> cannot be reassigned during a write operation.
● Enhanced NVMe Prepare to Remove feature in Linux operating system—NVMe prepare to remove operation is not allowed
when a NVMe drive is in use or raw read and write operation is in progress on the NVMe drive.
● Enhanced iDRACHardReset and FullPowerCycle features—The iDRACHardReset and FullPowerCycle operations are
supported when secure boot option is enabled in the BIOS. The minimum BIOS version required is 1.5.3 for yx5x PowerEdge
servers with AMD processor.
Operating system supported features matrix
The following features are supported on yx2x, yx3x, yx4x, and yx5x PowerEdge servers:
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