Users Guide

Table Of Contents
custom folder. What do I have to do now to replicate
the Lifecycle log files?
Ensure that you close the Windows Event Viewer after creating the custom folder. Open the Windows Event Viewer again to
view the replicated Lifecycle log files.
I chose the custom install option from the Graphical
User Interface during iSM installation and disabled
a feature, but I am not able to enable the feature
using any of the other interfaces. How do I enable the
feature again?
On systems running Microsoft Windows, a feature that is enabled using the installer and disabled using any interface other than
the installer can only be enabled using the same interface or the installer in Graphical User Interface mode.
For example, you may not be able to enable a feature that was disabled from the Graphical User Interface during iSM installation
using the RACADM CLI commands.
I am not able to access the iDRAC page through the
host operating system as an Active Directory user
over LDAP. I am trying to access the iDRAC page
through the host operating system, but I get an error
saying that the site cannot be reached. How do I
troubleshoot the issue?
When you are trying to access the iDRAC page through the host operating system, you may get an error saying that the site
cannot be reached. Ensure that the iDRAC network is configured for authentication as an LDAP user. You can also log in as a
local user or a guest.
I am not able to access the iDRAC page through
the host operating system after performing an
iDRAC factory reset operation such as racadm
racresetcfg. How do I troubleshoot the issue?
Ensure that the operating system to iDRAC passthru channel is enabled. By default, it is disabled in factory mode. To
enable the operating system to IDRAC passthru channel on iDRAC, use the following command: racadm set idrac.os-
bmc.adminstate 1.
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Frequently asked questions