Users Guide

You can also specify the time for scheduled collection by selecting any of the following options from the Schedule automatic
collections drop-down menu:
● Weekly
● Monthly
● Quarterly
● Never
You can also set the automatic collection as recurring.
To view the ProSupport Plus Recommendations report, select Yes from the Send ProSupport Plus Recommendations
Report drop-down menu.
After selecting your preferences, click Apply to save the changes.
iDRAC Service Module SupportAssist disk Auto Dispatch
If the server encounters a PDR16 and PDR63, Dell EMC support emails you notice of the predictive failure or a bad disk block
on an SSD subject to the prevailing licensing terms and conditions. Once you receive the email, you must follow up and provide
the service address to Dell EMC support for the delivery of the dispatched parts.
Configuring the In-Band SNMP Get feature—Linux
Install and configure net-snmp package to accept SNMP requests from remote systems. This feature is disabled by default.
To install the In-Band SNMP get feature through setup.sh installer, complete the following tasks:
1. Start the iSM installation using the setup.sh script by executing ./setup.sh at the command line.
2. Read and accept the license agreement to proceed with the installation.
3. On the next page, a list of features are shown. Select the Access via SNMP Get sub option under the iDRAC access via
Host OS feature by entering 4.c , and press Enter.
4. After the feature is enabled, start the installation process of the selected features by entering I and press Enter.
5. After the installation is completed, start the iDRAC Service Module process.
If the SNMP Agent service is not enabled on iDRAC, iSM configures and enables the SNMP Agent.
6. To view the SNMP Agent properties, on the iDRAC GUI, go to Settings.
7. Click iDRAC Service Module Setup.
8. Under Monitoring session, verify that SNMP Get via Host OS option is enabled.
9. Open a new ‘PuTTY Configuration’ window, provide your Host Name IP address and click Open.
10. Click Yes, for the PuTTY Security Alert.
11. Log in to iDRAC using the proper credentials.
12. Type racadm get iDRAC.ServiceModule.HostSNMPGet and enter.
Verify that HostSNMPGet is enabled.
NOTE:
If the In-Band SNMP Get feature is not enabled during iDRAC Service Module installation, it can be enabled later
using the iDRAC UI or the RACADM command.
● Through the iDRAC UI—iDRAC Settings->Settings->iDRAC Service Module Setup->Enable SNMP Get via
Host OS->Enable or Disable
● Through the RACADM—racadm set idrac.servicemodule.HostSnmpGet "Enabled"or "Disabled"
NOTE: iDRAC UI or RACADM commands for the In-Band SNMP Get feature are applicable only for yx4x and yx5x
PowerEdge servers. On yx3x PowerEdge servers, you must use the iSM installer for enabling and disabling this feature.
NOTE: When the SNMP Get feature is enabled, it creates an iDRAC account iSMSnmpUser for SNMPv3 support
internally. If the account already exists, iSM logs an error message, Unable to create the "iSMSnmpUser" on iDRAC
because the username already exists. Then the SnmpGet via Host OS feature is disabled., and the feature is
disabled. In such cases, you must remove the “iSMSnmpUser” in iDRAC and disable and enable the Enable SNMP Get
via Host OS feature on iDRAC UI once again. The iSMSnmpUser account created by iSM is deleted when the feature is
disabled or iSM is uninstalled. The SNMP Get feature will not work when there are maximum number of iDRAC accounts
created (16) and there are no further slots.
40 iSM monitoring features