Release Notes
Table Of Contents
- Dell EMC iDRAC Service Module 3.6 Release Notes
- Release summary
- Compatibility
- New in this release
- Known issues
- Common issues
- A warning message indicating the iSM communication restart is observed in both iDRAC Lifecycle log files and operating system log files
- Job Queue page displays the job as Firmware Update instead of OSCollector
- Increased workload on the host interrupts the communication between iSM and iDRAC
- ISM0003 event message after replacing the system board
- Registering SupportAssist Enterprise
- Enabling operating system information
- Known issues on Microsoft Windows operating systems
- Invoke-iDRACHardReset and Invoke-FullPowerCycle are not functional
- Alert message is displayed when OMSA is installed and TSR is requested
- An internal error occurred when running the DCIM_View class
- A popup is displayed when uninstalling iSM
- Running WMI MOF query on DCIM results with no data
- iSM communication with iDRAC switches from IPv6 to IPv4
- During the repair or modify operation on Microsoft Windows 2016 operating system installation, communication between the iSM and iDRAC is not established
- Known issues on Linux operating systems
- iSM communication with iDRAC is dropped, when Enable-iDRACAccessHostRoute feature is enabled and firewall service is disabled
- ipmi_si IPMI_driver does not respond after iDRAC hard reset
- InBand iDRAC Access feature is unavailable in IPv6 protocol
- AVC denial with iptables
- A message is displayed when invoking iDRAC GUI Launcher for the first time
- Known issues on VMware ESXi operating systems
- Common issues
- Limitations
- User notes
- Resources and support
- Contacting Dell EMC
Known issues
Topics:
• Common issues
•
Known issues on Microsoft Windows operating systems
• Known issues on Linux operating systems
• Known issues on VMware ESXi operating systems
Common issues
The issues that are mentioned in this section are common for all the operating systems.
A warning message indicating the iSM communication restart is
observed in both iDRAC Lifecycle log files and operating system log
files
Description:
When both iDRAC Service Module (iSM) and OpenManage Server Administrator (OMSA) services are
running on the host operating system, iSM communication with iDRAC might stop and start every 5 hours
30 minutes automatically. A warning message indicating the iSM communication restart is observed in
both iDRAC Lifecycle log files and operating system log files. No action is required as iSM communication
is restored automatically within 1 to 2 minutes.
Log Message: ISM0007 The iDRAC Service Module communication with iDRAC
has ended.
Cause: Not available.
Workaround: Not available.
Tracking number: 180859
Job Queue page displays the job as Firmware Update instead of
OSCollector
Description:
When OSCollector Dell Update Package (DUP) is updated in iDRAC, the Job Queue page displays the job
as Firmware Update: Diagnostics instead of OSCollector.
Cause: Not available.
Workaround: There is no workaround available.
Tracking number: 139485, 139088, 141091
Increased workload on the host interrupts the communication
between iSM and iDRAC
Description:
When there is increased workload on the host due to intensive task requests by the processor,
communication between iSM and iDRAC is temporarily interrupted with the following warning message in
4
Known issues 9