Users Guide

Introduction
This guide provides information and step-by-step instructions on how to install iDRAC Service Module on the supported
operating systems.
The Integrated Dell Remote Access Controller(iDRAC) Service Module is a lightweight optional software application that can be
installed on yx2x servers or later. The iDRAC Service Module complements iDRAC interfaces – Graphical User Interface (GUI),
RACADM CLI, Redfish, and Web Service Management (WSMan) with additional monitoring data. You can configure the features
on the supported operating system depending on the features to be installed and the unique integration needs in your
environment.
The iDRAC Service Module architecture uses IP socket communication and provides additional Systems Management data (OS/
device driver) to iDRAC and presents one-to-many consoles with access to Systems Management data through OS standard
interfaces.
Topics:
• What’s New
• Supported features—operating systems matrix
• Documentation conventions for Dell EMC devices
• Coexistence of OpenManage Server Administrator and iDRAC Service Module
• Software availability
• Downloading iDRAC Service Module
• Accessing documents from the Dell EMC support site
• Software license agreement
• Other documents you may need
What’s New
● Supports PowerEdge XE2420 server
● Supports VMware vSphere (ESXi) 7.0 U1
● Supports VMware vSphere (ESXi) 7.0
● Fixes on Microsoft Windows, Linux, and ESXi operating systems:
○ iSM (v3.4.0 or later) communication with iDRAC failure when iDRAC firmware is upgraded to 3.30.30.30 or later.
○ iSM (v3.4.0 or later) communication with iDRAC failure when iDRAC firmware is downgraded from any recent version to
a version less than 3.30.30.30.
● Fixes on Microsoft Windows operating systems only:
○ Ungraceful iSM process termination, when S.M.A.R.T Monitoring feature is enabled and when the host has more than 64
drives connected.
○ iSM-supported WMI MOF classes are updated.
● Fixes on VMware ESXi operating systems only:
○ iSM v3.4.0 or later communication failure with iDRAC when VMware ESXi is upgraded from ESXi 6.5 to ESXi 6.7.
○ Security policy updated for the vSwitch created by iSM.
Supported features—operating systems matrix
The following features are supported on yx2x, yx3x, yx4x, and yx5x PowerEdge servers:
1
Introduction 5