Users Guide

I used the remote iDRAC hard reset feature to reset the

iDRAC. However, the IPMI is unresponsive and I am not able

to troubleshoot.

If you try to use the remote iDRAC hard reset feature on VMware ESXi operating system the IPMI drivers becomes

unresponsive, because of this the iDRAC Service Module communication is stopped. You may have to reboot the server and load

the IPMI driver again to resolve the issue.

Where do I find the Replicated LifeCycle log on my

Operating System?

To view the replicated LifeCycle logs:

Table 15. Frequently asked question

Operating System Location

Microsoft Windows

Event viewer > Windows Logs >

<Existing group or Custom

folder>

. All the iDRAC Service Module LifeCycle logs are

replicated under the source name iDRAC Service Module.

Red Hat Enterprise Linux, and SUSE Linux. /var/log/messages

VMware ESXi /var/log/syslog.log

Ubuntu /var/log/syslog

What is the default SNMP protocol configured in iDRAC

Service Module to send alerts in Linux operating systems?

By default, the SNMP multiplexing protocol (SMUX) is configured in iDRAC Service Module to send alerts.

SMUX is not supported on my system. Which protocol

should I configure to send alerts?

If SMUX is not supported on your system, Agent-x is used as a default protocol.

How do I configure iDRAC Service Module to use the

Agent-x protocol to send alerts by default?

You can configure Agent-x as the default protocol using ./Enable-iDRACSNMPTrap.sh 1/agentx –force command. If

–force is not specified, ensure that the net-SNMP is configured and restart the snmpd service.

What are the Linux-dependent packages or executables I

should install while completing the Linux installation?

To see the list of Linux-dependent packages, see Linux dependencies.

Frequently asked questions