Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 4.1.0.0 User’s Guide
- Contents
- Introduction
- Preinstallation setup
- Installing iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC Enterprise or Datacenter or iDRAC Express on Microsoft Windows and Linux
- Installing iDRAC Service Module on Microsoft Windows operating systems
- Silent installation of iDRAC Service Module on Microsoft Windows
- Modifying iDRAC Service Module components on Microsoft Windows operating systems
- Repairing iDRAC Service Module running on Microsoft Windows operating systems
- Uninstalling iDRAC Service Module running on Microsoft Windows operating systems
- Installing the iDRAC Service Module on VMware ESXi
- Installing iDRAC Service Module on supported Linux operating systems
- Installing iDRAC Service Module when System Configuration Lock Down Mode is enabled in iDRAC
- Configuring iDRAC Servcie Module
- Security configurations and compatibility
- iSM monitoring features
- S.M.A.R.T monitoring
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic system recovery
- Windows Management Instrumentation Providers
- Prepare to remove a NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- Accessing iDRAC via GUI, WS-Man, Redfish, and Remote RACADM
- In-Band support for iDRAC SNMP alerts
- Mapping iDRAC Lifecycle Logs to OMSA and OMSS SNMP alerts
- Enable WS-Man remotely
- Autoupdating iSM
- FullPowerCycle
- SupportAssist on the box
- Configuring the In-Band SNMP Get feature—Linux
- Configuring the In-Band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Single sign-on to iDRAC UI from host operating system administrators desktop
- IPv6 communication between iSM and iDRAC over OS-BMC Pass-thru
- Frequently asked questions
- Linux and Ubuntu installer packages
- Resources and support
- Contacting Dell EMC
through operating system DUP installs iSM in
install+unpacked state.
You can verify this using the below command:
#dpkg -s dcism
Package: dcism
Status: install ok unpacked
To fix this issue, run the command apt-get install -f. This installs dependent packages.
When I install iSM 3.4.0 or later on Linux operating
systems such as Red Hat Enterprise Linux, I see
some messages in operating system logs such
as G_IS_SIMPLE_ACTION (simple)' failed: failed
to rescan: Failed to parse /usr/share/applications/
iDRACGUILauncher.desktop file: cannot process file
of type application/x-desktop.
The messages are related to the GNOME desktop manager. Various operating system groups have Bugzilla items to address this
scenario. For example, https://bugzilla.redhat.com/show_bug.cgi?id=1594177. No action is required by the user.
I see a blank terminal on Red Hat Enterprise Linux
operating system when I click iDRAC GUI Launcher
shortcut from Menu > Accessories.
The visibility of text on the terminal depends on the GNOME version running on the resident operating system. An
alternative is to run the launcher from a UI-capable shell. For example, bash#> sh /opt/dell/srvadmin/iSM/bin/
iDRACLauncher.sh as a sudo user.
In case, the OS-to-iDRAC Pass thru is disabled in iDRAC, you see a blank terminal when the iDRAC UI is launched from the
Linux operating system such as Red Hat Enterprise Linux 7.x and 8.x. Select y or Y, and press Enter to indicate configuration of
USBNIC interface on the host operating system.
Alternatively, you can enable the OS-to-iDRAC Pass thru in iDRAC in USBNIC mode and rerun the iDRAC launcher from the host
operating system.
When I try to launch Single Sign-on feature in a pure
IPv6 environment, the iDRAC UI session does not
launch and a blank screen is displayed.
By default, the USB_NIC device has IPv4 (link-local) and IPv6 (link-local) addresses along with a ULA address. Ensure that
all the three IP addresses are present in the USB_NIC device. If the ULA address is not present, verify that the device IPv6
protocol setting is set to Disable or Link local state. It must be in automatic mode for the Single Sign-on feature to work.
Frequently asked questions
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