Users Guide
Table Of Contents
- Dell EMC iDRAC Service Module 3.1 User’s Guide
- Contents
- Introduction
- Preinstallation setup
- Installing the iDRAC Service Module
- Initial installation of iDRAC Service Module through iDRAC for Windows
- Initial installation of iSM through iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Enabling the In-band SNMP Get feature—Linux
- Enabling the In-band SNMP Get feature—Windows
- iDRAC GUI Launcher
- Frequently asked questions
- Linux and Ubuntu installer packages
Table 1. Supported features — operating systems matrix (continued)
Features Operating Systems
Automatic
System
Recovery/
Watchdog
12G, 13G, 14G Yes Yes Yes Yes
Windows
Management
Instrumentation
Providers
12G, 13G, 14G Yes No No No
Prepare to
Remove NVMe
device through
iDRAC
12G, 13G, 14G Yes Yes Yes Yes
SupportAssist
Collection
12G, 13G, 14G Yes Yes Yes Yes
OS and
Application Data
12G, 13G, 14G Yes Yes Yes (only for 14G) Yes
Remote iDRAC
hard reset
13G, 14G Yes Yes Yes Yes
iDRAC access via
Host OS
12G, 13G, 14G Yes Yes No Yes
In-band Support
for iDRAC SNMP
alerts
12G, 13G, 14G Yes Yes Yes Yes
Network
interface
monitoring
support through
Redfish client
12G, 13G, 14G Yes Yes Yes Yes
Enable WSMAN
Remotely
12G, 13G, 14G Yes No No No
Full PowerCycle 14G Yes Yes No No
In-Band SNMP
Get
12G, 13G, 14G Yes Yes No No
Live VIB
installation
12G, 13G, 14G No No Yes No
SupportAssist-
Anonymous
Collection Report
14G Yes Yes Yes Yes
iDRAC GUI
launcher
12G, 13G, 14G Yes No No No
Co-existence of OpenManage Server Administrator
and iDRAC Service Module
In a system, both OpenManage Server Administrator (OMSA) and the iDRAC Service Module can co-exist. If you enable the
monitoring features during the iDRAC Service Module installation, after the installation is complete, if the iDRAC Service Module
detects the presence of OMSA, iDRAC Service Module disables the set of monitoring features that overlap. The iDRAC Service
6
Introduction