Users Guide
Table Of Contents
- iDRAC Service Module 3.0.1 User’s Guide
- Introduction
- Preinstallation setup
- Installing the iDRAC Service Module
- Initial installation of iDRAC Service Module via iDRAC for Windows
- Initial installation of iSM via iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating of iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Frequently asked questions
- Linux installer packages

Introduction
This guide provides information and step-by-step instructions on how to install iDRAC Service Module on the supported operating
systems.
The Integrated Dell Remote Access Controller(iDRAC) Service Module is a lightweight optional software application that can be installed
on Dell’s 12th generation of PowerEdge servers or later. The iDRAC Service Module complements iDRAC interfaces – Graphical User
Interface (GUI), RACADM CLI and Web Service Management (WSMAN) with additional monitoring data. You can configure the features
on the supported operating system depending on the features to be installed and the unique integration needs in your environment.
The iDRAC Service Module architecture uses IP socket communication and provides additional Systems Management data (OS/device
driver) to iDRAC and presents one-to-many consoles with access to Systems Management data through OS standard interfaces.
Topics:
• New in this release
• Co-existence of Server Administrator and iDRAC Service Module
• Software availability
• Downloading iDRAC Service Module
• Accessing documents from the Dell EMC support site
• Software license agreement
• Other documents you may need
New in this release
• Support for Red Hat Enterprise Linux 6.9 (64-bit) and Red Hat Enterprise Linux 7.3
• Support for VMware ESXi 6.0 U3 and ESXi 6.5
• Support for Citrix XenServer 7.1
• Support for auto-updating of iDRAC Service Module (Microsoft Windows and Linux operating systems)
• Support for "SupportAssist on the Box" features
• Adds SupportAssist case management and collection upload features to DRAC web GUI
• Support for FullPowerCycle option
• Support for initial installation of iDRAC Service Module from iDRAC GUI (Microsoft Windows and Linux operating systems)
• Support for SupportAssist Collection from Host-OS CLI using Invoke-SupportAssistCollection utility
• Support for OS log collection on VMware ESXi server operating systems
• Support for System Configuration Lock Down Mode
• Support for In-band SNMP Alerts based on SNMP event filters in iDRAC
• Support for iDRAC URI to get iSM installer
• OS Collector OSC integration without exposing USB mass storage is added
• Support for idrac.local and drac.local as iDRAC FQDN
• Simpler iDRAC Access via host OS
Supported features — operating systems matrix
The following is the list of supported features and the operating system.
Table 1. Supported features — operating systems matrix
Generation Features Operating Systems
Microsoft
Windows
(including HyperV
systems)
Linux Virtualization
(VMware ESXi)
Virtualization
(Citrix XenServer)
1
Introduction 5