Users Guide
Table Of Contents
- iDRAC Service Module 3.0.1 User’s Guide
- Introduction
- Preinstallation setup
- Installing the iDRAC Service Module
- Initial installation of iDRAC Service Module via iDRAC for Windows
- Initial installation of iSM via iDRAC Express
- Initial installation of iDRAC Service Module via iDRAC for Linux
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Installing the iDRAC Service Module on Microsoft Windows operating systems
- Modifying the iDRAC Service Module components on Microsoft Windows operating systems
- Repairing the iDRAC Service Module on Microsoft Windows operating systems
- Uninstalling the iDRAC Service Module on Microsoft Windows operating systems
- Installing iDRAC Service Module on supported Linux operating system
- Installing the iDRAC Service Module on VMware ESXi
- Installing the iDRAC Service Module on Citrix XenServer
- Installing iDRAC Service Module when the System Configuration Lock Down Mode is enabled
- Configuring the iDRAC Service Module
- iDRAC Service Module monitoring features
- Operating system information
- Lifecycle Controller log replication into operating system
- Automatic System Recovery
- Windows Management Instrumentation Providers
- Prepare to remove NVMe PCIe SSD device
- Remote iDRAC hard reset
- iDRAC access via Host OS
- In-band support for iDRAC SNMP alerts
- Enable WSMAN Remotely
- Auto-updating of iDRAC Service Module
- FullPowerCycle
- SupportAssist on the Box
- Frequently asked questions
- Linux installer packages

Frequently asked questions
This section lists some frequently asked questions about the iDRAC Service Module.
Do I need to uninstall Open Manage Server
Administrator before installing or running the
iDRAC Service Module?
No. Before you install or run the iDRAC Service Module, ensure that you have stopped the features of Server Administrator that the
iDRAC Service Module provide.
NOTE: Uninstalling the Server Administrator is not required.
How do I know that the iDRAC Service Module is
installed in my system?
To know if the iDRAC Service Module is installed on your system,
• On Windows:
Run the service.msc command. Find from the list of services if there is a service by name DSM iDRAC Service Module.
• On Linux:
Run the command /etc/init.d/dcismeng status. If the iDRAC Service Module is installed and running, the status displayed
will be running.
NOTE:
Use the systemctl status dcismeng.service command instead of the init.d command to check if the
iDRAC Service Module is installed on RedHat Enterprise Linux 7 and SUSE Linux Enterprise 12 operating system.
How do I know which version of the iDRAC Service
Module I have in my system?
To check the version of the iDRAC Service Module in the system, click Start > Control Panel > Programs and Features. The version
of the installed iDRAC Service Module will be listed in the Version tab. You can also check the version by go to My Computer >
Uninstall or change a program.
What is the minimum permission level required to
install the iDRAC Service Module?
To install the iDRAC Service Module, you must have Administrator level privileges.
Whenever I try to install the iDRAC Service
Module, it shows an error message This is not a
supported server. Consult the User Guide for
6
32 Frequently asked questions